Summary
Overview
Work History
Education
Skills
Keywords
Timeline
OperationsManager
AISHAH THOMAS

AISHAH THOMAS

Folcroft,USA

Summary

Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; also has a high level of adaptability.

Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.

Overview

11
11
years of professional experience

Work History

Operations Manager

Thomas Jefferson University
11.2024 - Current
  • Company Overview: Rector Clinical Skills and Simulation Center
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.

Standardized Patient Educator

Thomas Jefferson University
09.2019 - 11.2024
  • Company Overview: Rector Clinical Skills and Simulation Center
  • Supervises and educate standardized patients in core competencies for participation in human simulation activities for medical students and health professionals including accurate case portrayal, participation in formative activities, evaluation of high stakes assessments, providing verbal and written feedback
  • Maintains SP teaching materials and protocols; Develops innovative teaching approaches that align with best practices
  • Plans and administers human simulation events for medical school, nursing school and all health professions schools, that vary in objectives and scope
  • Ensures the reliability and validity of cases and checklist items assessing clinical skills
  • Supports the teaching, assessment and evaluation of the curriculum as defined by the faculty by maintaining curriculum fidelity through case development, case management and quality assurance
  • Responsible for updating the data management application and operating the data management system
  • Rector Clinical Skills and Simulation Center

Education Coordinator

Thomas Jefferson University
10.2014 - 09.2019
  • Company Overview: Rector Clinical Skills and Simulation Center
  • Responsible for the day to day logistics of running education programs
  • Coordinated medical education programs across all 4 years of medical school involving teaching and evaluating physical diagnosis and clinical skills
  • Responsible for organizing all clinical skills sessions for the 1st year medical students
  • Responsible for coordinating with physicians, students, and affiliates for all Center courses
  • Established and maintained a rapport with faculty and other course coordinators at affiliate institutions
  • Distributed and processed evaluations and schedules for the 2nd year physical diagnosis course
  • Responsible for coordinating the 3rd Year OSCE (now known as the End of Phase 3 OSCE)
  • Prepared the syllabus for the 1st, 2nd and 4th year courses
  • Rector Clinical Skills and Simulation Center

Education

M.S. - Health Administration/Health Education

Saint Joseph's University
Philadelphia, PA
01.2011

Skills

  • Analytical thinker
  • Proactive and detail-oriented
  • Independent worker with professional conduct
  • Clear interpersonal communication
  • Expertise in Microsoft Office applications
  • Advanced Excel proficiency
  • Visual communication skills
  • Excel spreadsheet management
  • Data entry proficiency
  • Data analysis in spreadsheets
  • Professional PowerPoint development
  • Administrative management
  • Standardized Patient Educator

Keywords

  • Simulation IQ
  • MS Word
  • MS Excel
  • MS Outlook
  • MS PowerPoint
  • Reports
  • Documentation
  • Qualitrics

Timeline

Operations Manager

Thomas Jefferson University
11.2024 - Current

Standardized Patient Educator

Thomas Jefferson University
09.2019 - 11.2024

Education Coordinator

Thomas Jefferson University
10.2014 - 09.2019

M.S. - Health Administration/Health Education

Saint Joseph's University