Aishante Livingston
Longs,United States
Summary
With a work history of ten years plus in Hospitality Accountant, Retail sales, and Assistant management; I've built a great work ethic in being Detail-oriented, providing critical thinking, empathy, organization, and Problem solving skills. In my three years of being a Keyholder and Assistant Manager I have strengthen my skills in Deescalations/ Crisis Resolution, team building, and leadership. Along with my outstanding personality and my superior life skills, I can make your company more blissful and successful.
Overview
14
14
years of professional experience
Work History
Detention Officer
City of North Myrtle Beach
07.2023 - Current
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
Mail Carrier
UPS
10.2022 - 01.2023
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
Shift Lead
Walgreens
05.2022 - 09.2022
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Keyholder
Crocs
08.2019 - 07.2022
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Managed store personnel by delegating tasks and supervising daily operations.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Health Information Specialist
Parallon
12.2021 - 05.2022
- Sorted, scanned and indexed documents, developed workflows and processed workflow reports to keep clinical records maintained in accordance with guidelines.
- Streamlined the release of information process for patients, ensuring timely access to their medical records while maintaining strict confidentiality.
Assistant Manager
AutoMoney Motor Finance
06.2021 - 12.2021
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
Correctional Officer
Horry County Sheriff's Office
10.2020 - 06.2021
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Accountant
Beach Cove Resort Inc
08.2017 - 08.2020
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
- Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.
- Managed cash flow effectively, ensuring all company liabilities were met in a timely manner and surplus funds were invested wisely.
Reservations Specialist
Beach Cove Resort Inc
02.2017 - 08.2017
- Managed high call volumes while maintaining a professional demeanor and accurate recordkeeping.
- Provided exceptional customer service throughout the entire booking process, leading to positive reviews and referrals.
- Helped customers make accommodations to fit needs by suggesting different amenities and packages for individual circumstances.
- Enhanced customer satisfaction by efficiently managing reservation inquiries and bookings.
Pharmacy Technician
CVS Health
09.2015 - 09.2016
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Office Assistant
Food Lion
03.2011 - 07.2015
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Supported onboarding process for new hires, enhancing their integration into team with comprehensive orientation sessions.
- Increased customer satisfaction by providing professional and courteous front desk support.
Education
Carolina Forest High School
06.2013
Skills
- Professional Driving
- Cash Reconciliation
- Cashiering
- Cashier
- Retail
- Accounting
- Auditing
- Sales Processes
- Communication
- Patience and Tolerance
- Emergency Response
- Behavioral observation
- De-Escalation Techniques
- Teamwork and Collaboration
- Problem-Solving
- Multitasking
- Attention to Detail
- Active Listening
Timeline
Detention Officer
City of North Myrtle Beach
07.2023 - Current
Mail Carrier
UPS
10.2022 - 01.2023
Shift Lead
Walgreens
05.2022 - 09.2022
Health Information Specialist
Parallon
12.2021 - 05.2022
Assistant Manager
AutoMoney Motor Finance
06.2021 - 12.2021
Correctional Officer
Horry County Sheriff's Office
10.2020 - 06.2021
Keyholder
Crocs
08.2019 - 07.2022
Accountant
Beach Cove Resort Inc
08.2017 - 08.2020
Reservations Specialist
Beach Cove Resort Inc
02.2017 - 08.2017
Pharmacy Technician
CVS Health
09.2015 - 09.2016
Office Assistant
Food Lion
03.2011 - 07.2015
Carolina Forest High School
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