Aisha Parveen Dudekula
West Palm Beach,FL
Summary
Software Engineer with over 5 years of experience in the IT industry, possessing hands-on knowledge in all aspects of the Software Development Life Cycle, including analysis, design, development, testing, and production
Overview
4
4
years of professional experience
Work History
PL/SQL Developer
Tata Consultancy Services, Client: British Telecom
2017.10 - 2019.11
- Developed different SQL Stored Procedures for complete ETL process to load Customer Setup box data to target tables in SQL Developer
- Developed different procedures for creation of Royalty Reports and Data Quality reports that are used by the support team
- Improved database performance by optimizing PLSQL code and implementing best practices.
- Developed triggers for auditing and event logging.
- Worked on Functions to identify loyal customers to avail them special discounts on Upgrading Setup boxes.
- Collaborated with cross-functional teams to integrate various systems, streamlining business processes.
- Generated bi-weekly, bi-monthly Business Factor Reports using reporting tool ~ SAP BusinessObjects BI.
- Hands on Experience in Database testing.
Support Engineer
Tata Consultancy Services, Client: Cisco
2015.06 - 2017.10
- Provide solutions to complex issues in real-time & ensure no business deadline is missed.
- Analyzing and providing the root cause for the issue to fix it long term.
- Working with the team members to ensure deliverables are delivered in stipulated time.
- Ensuring the MTTR (Mean time to Respond) is maintained in less figures.
- Cross functional teams if any issues from the source systems.
- Point of contact for daily SCRUM call to discuss the escalated issues with CISCO LEADS.
Education
Bachelor of Science - Computer Science
G Pulla Reddy Engineering College
Kurnool, India05.2015
Skills
- Azure DevOps
- Agile Development Methodologies
- SQL Query Optimization
- Advanced PL and SQL programming
- Build Releases
- ETL Tools: Informatica Powercenter 9.1
- Functional,Regression,Smoke,Sanity Testing
Timeline
PL/SQL Developer
Tata Consultancy Services, Client: British Telecom
2017.10 - 2019.11
Support Engineer
Tata Consultancy Services, Client: Cisco
2015.06 - 2017.10
Bachelor of Science - Computer Science
G Pulla Reddy Engineering College
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