Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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AISHWARYA JOISA

San Jose,CA

Summary

Technically proficient engineer with experience at Google and VMware, transitioning into Product Management. Proven ability to define customer requirements, drive solution development through cross-functional collaboration, and deliver quantifiable impact in cloud infrastructure and AI. Seeking a Product Manager role to leverage technical expertise and stakeholder management skills to build impactful products.

Overview

5
5
years of professional experience

Work History

Cloud Infrastructure Engineer

Google
Sunnyvale, California
09.2022 - Current
  • Owned and launched a critical Quota Alert and Automation service for a flagship cloud customer, reducing their operational bottlenecks by 90%. Defined product requirements by translating needs from the customer's cloud foundations and security teams, and drove an iterative development process through continuous customer feedback and collaboration.
  • Led the definition and implementation of security guardrails for a global networking company's GCP environment, mitigating security risks and achieving a 98% reduction in policy misuse. Synthesized requirements, pain points, and risk assessments from diverse stakeholders to design solutions that ensured organization-wide security and compliance.
  • Addressed key operational challenges for multinational clients on GCP by architecting and delivering a suite of advanced modules (GenAI, Kubernetes, CI/CD, logging, monitoring), which streamlined their environment management and reduced setup time by at least 60 hours/client.

Software Engineer

VMware
Palo Alto, California
09.2021 - 09.2022
  • Developing a slash command in Slack that allows users to subscribe to Statuspage and sends updates to the channels about all the teams affected, using Statuspage APIs, dynamoDb, SQS and API gateway. This reduces the engineering time spent on monitoring and operational tasks by 40%.
  • Leading the team's efforts to integrate Sentry's tools (an error monitoring software company) by establishing requirements, developing and integrating it across several teams within VMWare.

Software Engineering Intern

VMware
Palo Alto, California
06.2020 - 05.2021
  • Integrating PagerDuty to Cloudledger, an application that calculates and tracks usage and helps analyze expenses for a team.
  • Maintaining and developing a slack-bot command in GO using AWS SAM framework.
  • Worked with VMware Engineering Services team (VES) to build centrally managed service, Cerberus, used across service teams to maintain sensitive data using HashiCorp vaults. This allows users to deploy and destroy vaults and store secrets with auto-unseal functionality.
  • Designed and developed the functionality of vault life-cycle in Kubernetes using Helm Charts and AWS services like SNS, SQS, KMS and DynamoDB.

Education

Master of Science- 3.6/4.0 - Computer Science

University of Southern California
Los Angeles, USA
05.2021

Bachelor of Engineering- 3.8/4.0 - Computer Science

University Visvesvaraya College of Engineering
Bangalore, India
05-2018

Skills

  • Domain- Cloud, Design, AI, Infrastructure, Client Relationship Management
  • Languages- Python, C++, Terraform
  • Technologies- GCP, AWS, Kubernetes, MongoDB, SQL, RESTful APIs, Flask

Affiliations

  • Organized and volunteered in the PSO NorthAm Hackathon 2024, in helping 11 teams from ideation to demo on GenAI.
  • Mentored high school students to secure second position among 11 teams, in VMware Virtual High School Hackathon.
  • Led a team of 5 to win second runner up at VMware-Dell Hackathon as a part of VMware's Pro Bono-responsible for CSR activities.

Timeline

Cloud Infrastructure Engineer

Google
09.2022 - Current

Software Engineer

VMware
09.2021 - 09.2022

Software Engineering Intern

VMware
06.2020 - 05.2021

Master of Science- 3.6/4.0 - Computer Science

University of Southern California

Bachelor of Engineering- 3.8/4.0 - Computer Science

University Visvesvaraya College of Engineering

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AISHWARYA JOISA