AISHWARYA RAMESH
Apex,NC
Summary
Seasoned Manager with 12+ years of experience in data and analytics. Extensive experience in technology strategy and implementation projects for clients in Financial Services and Healthcare industries. Expertise includes data management, data governance, data quality, analytics and dashboarding. Highly transferable customer experience skills developed by building and managing strong relationships with client executives and independently managing various aspects of project delivery. Deep expertise leading engagements across technology operating models including activities such as requirements gathering, design, development and testing through various project experiences. Significant experience in leading diverse global teams and mentoring and coaching team members on their development and wellbeing.
Overview
15
15
years of professional experience
Work History
Senior Consultant – Data & Analytics
Deloitte Consulting LLP
08.2017 - 08.2020
- Client Initiatives: Data Governance Test & Strategy Lead, Risk & Finance Transformation for a Leading US Bank
- Led Test Strategy and Coordination for a large, complex data management program for a leading bank to meet their regulatory reporting requirements
- Planned, built and successfully rolled out a new testing phase – Component Testing for entire data program of 200+ resources across 14 scrum teams
- Led Test Automation analysis effort for client Test Manager and delivered a comparison of market tools available for multiple types of testing (ETL, UI) carried out by QA teams
- This was extremely well received by client who was trying to build a Test Automation strategy
- Created and implemented smooth knowledge transition plan for new client resources that were onboarded to take over test coordination activities
- Delivered multiple training sessions, documented training materials on SharePoint, and successfully prepared new resources to lead future releases
- Functional Lead, Finance Data Transformation Program for a leading Payments client
- Managed an offshore team of size 20-30 members throughout the year to support end to end implementation of financial reconciliation for customer credit data
- Developed requirements, design and functional specification documents by conducting multiple workshops with clients and key stakeholders
- Implemented Machine Learning use case for Cash reconciliation - key contributor in performing data analysis, comparing and selecting predictive models, finalizing implementation solution and performed benefit assessment of the deployed solution
- Managed key System Integration Testing activities including strategy, test script development, test execution, defect coordination
- Managed key User Acceptance Testing activities including strategy, test script development, test execution with end users and defect coordination
- I received a lot of positive feedback from end users on the Machine Learning project for effectiveness of the solution, swift and timely execution of User Acceptance Testing
- Delivered training on deployed applications to end users and support teams
- Internal Initiatives: Worked on multiple proposals, point of views, demos for C-level clientele in financial reporting, technology transformation, and machine learning use cases
- Nominated to Future Leaders Program for Financial Services Industry among 20 peers across US to take part in a marketing initiative.
Consultant, Data & Analytics
Deloitte Consulting LLP
02.2016 - 08.2017
- Client Initiatives: Functional Analyst, Finance Data Transformation Program for a Leading Payments client
- Delivered end to end support for designing and deploying financial data reconciliation for customer and merchant payment data including identifying and tracking key data issues
- Developed test strategy for data reconciliation workstream across 00+ vendor products and reported daily status to CAO and Deloitte leadership
- Internal Initiatives: Participated in recruitment activities for UNC Charlotte's Data Science program
- Promoted via fast track from Consultant to Senior Consultant within a year.
Summer Associate, Technology
Deloitte Consulting LLP
05.2015 - 07.2015
- Supported client engagement with a leading Payments company and performed present and future state business workflow analysis, developed functional specifications and conducted review walkthrough with the client
- Contributed actively to internal Deloitte initiatives such as preparing decks for POV meetings and researching emerging trends such as FinTech.
Associate Manager, Strategy
Tata Elxsi
10.2012 - 11.2013
- Evaluated market space to identify new areas of opportunity that arise from technology and business environment changes
- Developed yearly strategy plans for Broadcast Business Unit
- Developed Go-To-Market strategies by identifying business opportunities in new geography and expansion strategies by identifying new service areas
- Liaised with Marketing, Sales and Technical teams to prepare pitches for high-value customers/targets
- Prepared presentations for Board meetings
Senior Engineer, Broadcast Division
Tata Elxsi
11.2008 - 07.2011
- Prepared requests for proposals and analyzed customer requirements for winning software projects, thereby increasing revenue for the company
- Designed and developed software solutions for products in the Medical, Healthcare and Multimedia domains by working in diverse teams and interacting with clients
- Analyzed and suggested an alternative approach for completing the project that had reached dead lock state, earning further projects from the customer
- Won three Extra Mile Awards for adding value to critical projects
- Consistently rewarded “Outstanding” rating in annual performance appraisals.
Manager – Data and AI
Deloitte Consulting LLP
08.2020 - Current
- Client Initiatives: Program Lead, Enterprise Customer Data Quality for a leading US bank
- Led multi-year engagement to support complex, highly visible customer data issues for the bank to mitigate regulatory and reputational risk and reported status to client executives and external regulators
- Led 12 member team to perform highly complex data analysis on millions of customer records to identify preventative measures for 8+ onboarding systems across 4 major business lines
- Built analytics dashboards to socialize with 50+ business stakeholders across the bank
- Resulted in winning additional work worth US$ 4 mn from the client
- Internal Initiatives: Led the Women's DE&I Initiative for 150+ practitioners on the account team for 3 years
- Built team of 3 to plan and execute events (leadership speaker series, social events, newsletters), obtain budget approvals and provide platform for women to connect, learn and grow
- Played a critical role at UNC Charlotte recruiting - conducting interviews, student information sessions and leading multiple strategic partnership discussions resulting in higher recruiting numbers as compared to previous years
- Led internal efforts to build banking related data and analytics assets and materials that were leveraged for other client projects and proposals.
Education
Masters – Data Science and Business Analytics -
University of North Carolina Charlotte
12.2015
MSc Management – Specialization in Strategy -
Cass Business School
London, UK08.2012
Bachelor of Engineering - Instrumentation Technology -
BMS College of Engineering
Bangalore, India07.2008
Skills
- SAP HANA SQL
- HP ALM
- Rally
- SAS (Enterprise Miner, Enterprise Guide)
- R
- Tableau
- C
- C
- C# Programming
- NET programming
Timeline
Manager – Data and AI
Deloitte Consulting LLP
08.2020 - Current
Senior Consultant – Data & Analytics
Deloitte Consulting LLP
08.2017 - 08.2020
Consultant, Data & Analytics
Deloitte Consulting LLP
02.2016 - 08.2017
Summer Associate, Technology
Deloitte Consulting LLP
05.2015 - 07.2015
Associate Manager, Strategy
Tata Elxsi
10.2012 - 11.2013
Senior Engineer, Broadcast Division
Tata Elxsi
11.2008 - 07.2011
Masters – Data Science and Business Analytics -
University of North Carolina Charlotte
MSc Management – Specialization in Strategy -
Cass Business School
Bachelor of Engineering - Instrumentation Technology -
BMS College of Engineering