Aiskel Werhooks
Eagle Mountain,UT
Summary
I'm a dynamic and results-oriented professional with a great track record, adept in Excel and administrative support. Leveraged expertise in problem resolution and a friendly, positive attitude to enhance operational efficiency and customer satisfaction. Excelled in process optimization, significantly improving financial accuracy and client engagement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Order Fulfillment Associate
The Home Depot
Saratoga Springs, UT
03.2024 - Current
- Processed incoming orders in a timely manner according to company standards.
- Resolved customer inquiries regarding order status and delivery.
- Processed customer orders, picked items from inventory and delivered to freight area according to safety protocols and deadlines.
- Completed shipping paperwork.
Virtual Accounting Assistant
Promoverte Digital Marketing
Guayama, Puerto Rico
07.2023 - 02.2024
- Perform accounts receivable activities, such as invoicing, collections, and deposits.
- Reviewed customer accounts to ensure accuracy of billing information and payment terms.
- Processed journal entries and entered data into the accounting software program (QuickBooks).
- Assisted in the preparation of annual budgets and forecasts.
- Assisted with payroll processing by entering employee hours into the system.
- Coded invoices to maintain organized and accurate records.
Virtual Administrative Assistant
Promoverte Digital Marketing
Guayama, Puerto Rico
03.2023 - 07.2023
- Answered incoming calls professionally while providing excellent customer service.
- Assisted with the creation of marketing materials, and managed social media accounts to create content and respond to comments and messages, improving online business presence.
- Scheduled appointments with clients or vendors at their convenience.
- Coordinated the shipment of products ordered online by customers.
- Maintained filing and recordkeeping systems with efficiency and accuracy.
- Identified and implemented new processes and systems to reduce costs and increase efficiency.
- Processed invoices, bill payments and receipts to track finances, resulting in accurate financial records.
Bank Teller Intern
Banco Occidental de Descuento
Zulia, Venezuela
05.2022 - 07.2022
- Assisted customers with deposits and withdrawals, answered inquiries, and resolved issues.
- Verified customer identification documents and account information accuracy.
- Prepared daily reports of cash receipts, withdrawals, and other transactions.
- Provided excellent customer service to clients in person or over the phone.
Education
Bachelor of Science - Public Accounting
Universidad Del Zulia
Venezuela11-2022
Skills
- Intuit Quickbooks, Microsoft Office, HubSpot
- Month-end documentation
- Administrative support
- Friendly, positive attitude
- Workteam
- Problem resolution
Languages
English
Professional
Spanish
Native/ Bilingual
Certification
- Quickbooks Pro | August 2023
- Efficient CRM Management | January 2023
- Financial cost analysis | April 2020
Timeline
Order Fulfillment Associate
The Home Depot
03.2024 - Current
Virtual Accounting Assistant
Promoverte Digital Marketing
07.2023 - 02.2024
Virtual Administrative Assistant
Promoverte Digital Marketing
03.2023 - 07.2023
Bank Teller Intern
Banco Occidental de Descuento
05.2022 - 07.2022
Bachelor of Science - Public Accounting
Universidad Del Zulia