Summary
Overview
Work History
Education
Skills
Timeline
Generic

AIsley Vice

Cody,WY

Summary

Dedicated professional with extensive experience as an Independent Home Care Provider and Personal Banker at Wells Fargo. Skilled in compassionate caregiving and patient advocacy, I excel in enhancing client satisfaction through effective communication and meticulous progress documentation. Proven ability to foster long-term relationships while providing exceptional care and support.

Overview

4
4
years of professional experience

Work History

Independent Home Care Provider

Self-employeed
01.2023 - 05.2025
  • Assisted clients with personal requirements for housekeeping and grooming assistance.
  • Interacted kindly with clients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Assisted clients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted clients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Provided clients with assistance in completing daily tasks, reducing daily burden on family members.
  • Increased client satisfaction through effective communication and active listening skills to understand their concerns and preferences.
  • Maintained accurate client records, documenting daily activities, progress, and any changes in health conditions.

Personal Banker

Wells Fargo
10.2021 - 01.2023
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
  • Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
  • Improved customer satisfaction by providing personalized banking solutions and exceptional service.
  • Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
  • Enhanced client retention with proactive follow-ups and timely resolution of account issues.
  • Contributed to a positive work environment, fostering teamwork among colleagues to enhance productivity levels.
  • Leveraged advanced knowledge of banking products/services to deliver custom presentations that effectively addressed unique client needs.
  • Processed deposits, withdrawals and ACH transfers accurately.
  • Supported managers in implementing operational improvements that increased efficiency across the branch network.
  • Balanced cash drawers and vault accounts on daily basis with zero discrepancies.

Education

Bachelor of Science - Applied Behavior Analysis

Purdue Global
West Lafayette, IN
01-2029

High School Diploma -

Kelly Walsh High School
Casper, WY
05-2020

Skills

  • Compassionate caregiving
  • Relationship building and management
  • Progress documentation
  • Client documentation
  • Dementia care
  • Patient advocacy
  • Interpersonal skills
  • Behavior redirection
  • End-of-life care
  • Client relationship management
  • Customer service
  • Fraud prevention
  • Attention to detail

Timeline

Independent Home Care Provider

Self-employeed
01.2023 - 05.2025

Personal Banker

Wells Fargo
10.2021 - 01.2023

Bachelor of Science - Applied Behavior Analysis

Purdue Global

High School Diploma -

Kelly Walsh High School