Aislin Coffey
Denver,CO
Summary
Hardworking and passionate person with strong organizational skills eager to show my skills. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Receptionist
Arrow Beauty. Brows. Barber
03.2024 - 11.2024
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, and text message.
- Maintained confidentiality of information regarding clients and company.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Managed multiple tasks and met time-sensitive deadlines.
Receptionist
Bound by Design
06.2022 - 06.2024
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
Base Area Attendant
Arapahoe Basin Ski Resort
12.2021 - 03.2022
- Gathered and emptied trash
- Assisted parking
- Shoveling snow
- Shoveling roofs
- Building and fixing sheds
- Assisting other business around the base area
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets
- Completed all assigned tasks prior to shift end
- Assisted team members and managers with tasks to maintain productivity and meet project milestones
Shift Leader
Burger21
08.2021 - 12.2021
- Addressed schedule deficiencies and contacted unscheduled employees to fill shifts for unexpected absences
- Prepared shift reports, keeping management informed of daily operations
- Assessed customer needs and issued complementary services to maintain customer loyalty
- Guided staff in absence of direct supervisors
- Collected and documented data from variety of sources to compile complete picture of business operations
Server
City Lines Bar & Grill
02.2021 - 06.2021
- Transported food products, cleaned tables and counters, and stocked dining room supplies
- Upheld high sanitation and safety standards while delivering and serving food
- Communicated customers' menu choices and special requests to kitchen staff to minimize errors
- Greeted guests promptly, shared daily specials, and collected drink orders to offer superior service
- Greeted all guests with smile and friendly greeting
Cashier
Vail Resorts
11.2020 - 01.2021
- Processed cash register transactions, inputted product costs, and gave back change
- Counted money in cash drawers and balanced drawer at beginning and end of shift
- Solved complaints by customers and issued credits for returned merchandise
- Greeted customers and provided prompt and friendly service
- Assisted customers with locating items, answered questions, and provided directions
- Verified prices and calculated totals using scanners and point of sale (POS) systems
Third Key Holder
Claire's
07.2019 - 06.2020
- Instructed POS operators on changes to hardware and software, confirming proficiency before customer-facing assignments
- Managed cash drawer drops and prepared daily bank deposits to secure finances
- Met guest needs and resolved service issues to deliver customer satisfaction
- Performed recovery and sanitizing protocols to maintain store appearance and safety
- Generated sales and performance reports to inform senior management of metrics
- Kept records of purchases, sales, and requisitions
Receptionist
Princeton Salon
08.2018 - 03.2019
- Greeted guests promptly and consistently set professional tone with friendly assistance
- Helped restock inventory
- Created appointments for a select number of services daily
- Shared information about office hours, procedures, and requirements to resolve walk-up and telephone questions
- Picked up, organized, and wiped down reception regularly to keep area professional and clean
Education
High School Diploma -
Dacula Highschool
Dacula, GA05.2020
Skills
- Greet visitors
- Reception desk management
- High-volume dining
- Server training
- Creative thinking
- Menu memorization
- Hostess support
- Upselling
Timeline
Receptionist
Arrow Beauty. Brows. Barber
03.2024 - 11.2024
Receptionist
Bound by Design
06.2022 - 06.2024
Base Area Attendant
Arapahoe Basin Ski Resort
12.2021 - 03.2022
Shift Leader
Burger21
08.2021 - 12.2021
Server
City Lines Bar & Grill
02.2021 - 06.2021
Cashier
Vail Resorts
11.2020 - 01.2021
Third Key Holder
Claire's
07.2019 - 06.2020
Receptionist
Princeton Salon
08.2018 - 03.2019
High School Diploma -
Dacula Highschool
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