Summary
Work History
Education
Skills
Timeline
Generic

AISLING DOWD

Summary

Detail-oriented professional with extensive experience in supporting diverse populations through community and advocacy roles. Proficient in case documentation, client support, and service coordination, ensuring accurate and confidential record management. Expertise in trauma-informed and disability-sensitive practices, committed to promoting accessibility and equity. Proven ability to build rapport and effectively assist individuals with complex needs.

Work History

Campaign Action Team Member

Citizens UK
Nottingham
  • Supported individuals with complex needs, including refugees and community members with mental health conditions or disabilities.
  • Maintained documentation of stakeholder interactions, participant needs, and follow-up actions.
  • Conducted one-to-one relational meetings to assess needs and connect individuals to services.
  • Organized accessible community events and outreach activities.
  • Advocated for culturally sensitive supports in policy campaigns.

Volunteer Support Worker

Refugee Roots
Nottingham
  • Supported displaced individuals, including those with disabilities and health needs, ensuring access to services and accommodations.
  • Maintained confidential participant records and contributed to monitoring and evaluation.
  • Assisted participants with medical appointments, interviews, and navigating systems.
  • Delivered English classes adapted to learner needs.
  • Developed organizational healthcare policy and practiced trauma-informed support.

NGO Support Volunteer (Full-Time)

Asociania de Tineri din Ardeal
  • Coordinated inclusion programs supporting youth from marginalized and disabled communities.
  • Managed participant records and program documentation.
  • Designed workshops on emotional regulation, social skills, and cultural competence.
  • Collaborated with disability centers and schools to ensure accessible programming.
  • Produced detailed stakeholder reports.

Education

M.A. - Social Science Research (Social Policy & Social Work)

University of Nottingham
Nottingham, UK

B.A. - Politics and International Relations

University College Dublin
Dublin, Ireland

Skills

  • Case documentation and record management
  • Customer and community service delivery
  • Disability-inclusive practice
  • Interpersonal communication and rapport-building
  • Assessment support and service coordination
  • Data tracking, reporting, and file maintenance
  • Time management and organizational skills
  • Advocacy, problem-solving, and decision-making
  • Training, public engagement and collaboration

Timeline

Campaign Action Team Member

Citizens UK

Volunteer Support Worker

Refugee Roots

NGO Support Volunteer (Full-Time)

Asociania de Tineri din Ardeal

M.A. - Social Science Research (Social Policy & Social Work)

University of Nottingham

B.A. - Politics and International Relations

University College Dublin

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