Aislinn Cooper
Gig Harbor,WA
Summary
Dynamic and licensed cosmetologist with extensive experience at Fringe Salon, excelling in customer retention through exceptional service and effective scheduling. Proven expertise in sanitation practices and salon management, coupled with strong social skills to enhance client satisfaction and loyalty. Committed to continuous education and product knowledge to elevate the client experience.
Overview
13
13
years of professional experience
Work History
Cosmetologist
Fringe Salon
11.2021 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Owning my own business helped me learn inventory management and POS skills.
Cosmetologist
Salon Riviera
11.2018 - 11.2021
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Cosmetologist
Studio Six: The Salon
07.2016 - 07.2018
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Cosmetologist
Rebel'tude Salon & Spa
07.2015 - 07.2016
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Cosmetologist
Hairmasters Salon
07.2014 - 10.2015
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
Retail Sales Associate
Marshall's
06.2012 - 10.2012
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Education
No Degree - Cosmetology
Clover Park Technical College
Lakewood, WA12-2014
Skills
- Social skills
- Friendly communication
- Licensed cosmetologist
- Scheduling appointments
- Product knowledge
- Professionalism and ethics
- Sanitation practices
- Continuing education
- Product and service explanations
- Makeup artistry
- Selling and upselling
- Salon management
Timeline
Cosmetologist
Fringe Salon
11.2021 - Current
Cosmetologist
Salon Riviera
11.2018 - 11.2021
Cosmetologist
Studio Six: The Salon
07.2016 - 07.2018
Cosmetologist
Rebel'tude Salon & Spa
07.2015 - 07.2016
Cosmetologist
Hairmasters Salon
07.2014 - 10.2015
Retail Sales Associate
Marshall's
06.2012 - 10.2012
No Degree - Cosmetology
Clover Park Technical College
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