Aislinn Farrell
Orchard Park
Summary
Adept at computer proficiency and critical thinking, I excelled as a Customer Service Advocate at Target, leading front-end operations and enhancing guest experiences through proper issue resolution and support across all departments. My proactive approach and professional demeanor have significantly contributed to customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Customer Service Advocate
Target
11.2019 - Current
In this position I have taken on the responsibility of helping lead the front end. Along with that I help guests with a multitude of different things. For example, order pick ups, returns, exchanges, payments, and any target circle questions that may arise. On top of that I also help in all other departments of the store when needed. My Leads and I work together to give the guests the best experiences possible when coming into the store.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH05-2027
Skills
- Computer proficiency
- Escalation management
- Professional telephone demeanor
- Problem-solving
- Customer service
- Critical thinking
- Problem resolution
Timeline
Customer Service Advocate
Target
11.2019 - Current
Bachelor of Arts - Psychology
Southern New Hampshire University