Overview
Work History
Education
Skills
Timeline
Generic

Aislinn Hope Richards

Lebanon,TN

Overview

8
8
years of professional experience

Work History

Early childcare educator

Let them shine
09.2022 - Current
  • Take care of children, Keep room clean, Serve them food, change diapers, Help them eat and watch them while they play
  • Supported children with special needs, creating customized learning strategies to accommodate various abilities.
  • Maintained and fostered positive and constructive interactions with staff, families, and children.
  • Boosted children''s social skills development through group projects and collaborative games.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Communicated with parents and other staff about student progress.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
  • Fostered creativity in the classroom through art projects, dramatic play, storytelling exercises, and other imaginative pursuits.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Established ongoing professional development goals, participating in workshops and conferences to stay current on emerging trends in early childhood education.
  • Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
  • Strengthened parent-teacher relationships through consistent communication, increasing parental involvement in the educational process.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Contributed to staff meetings and professional learning communities, sharing insights and strategies for continuous improvement of teaching practices.

Hostess, Togo, and Quality Assurance

Chili's
05.2019 - Current
  • Greet customers and seat them, clean and organize, help servers, answer phone, cash out customers, problem solve
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Seated patrons based on guest preferences and seating availability.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Promoted business loyalty by fostering positive customer relationships.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Advised customers about special offerings and menu items to help drive sales.

Early childcare educator

Linda's little ones
08.2020 - 09.2022
  • Take care of children, Keep room clean, Serve them food, change diapers, Help them eat and watch them while they play

Host Togo and Quality Assurance

Chilis's Bar and Grill
05.2019 - 08.2020
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Cashier and carry out

Als foodland
10.2016 - 08.2017
  • Checked out customers, carried out groceries, answer phone, kept station clean
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Education

Highschool graduate -

Wilson central high school
Lebanon TN
05.2019

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Adaptable to change
  • Exceptional communication
  • Detail-oriented
  • Professional appearance
  • Telephone reception
  • Guest relations
  • Staff coordination
  • First aid training
  • Verbal and written communication
  • Customer engagement
  • Task prioritization
  • Workflow optimization
  • Hospitality and accommodation
  • Strong interpersonal skills
  • Effective multitasking
  • Cleaning and sanitation
  • Interactive communication skills
  • Phone etiquette
  • Guest complaint resolution
  • Guest engagement
  • Performance improvement
  • Patience and empathy
  • Age-appropriate activities
  • Early childhood education
  • Hygiene practices
  • Positive reinforcement
  • CPR training
  • Lesson planning
  • Classroom management
  • Parent-teacher communication
  • Curriculum planning
  • Student engagement
  • Practical learning
  • Behavior management
  • Special needs support
  • Child development expertise
  • Creative lesson planning
  • Child safety procedures
  • Strong work ethic
  • CPR and first aid
  • Friendly and likeable
  • Activity planning
  • Time management
  • Active listener
  • Play-based learning
  • Classroom organization
  • Decision-making
  • Positive role model
  • Health and safety
  • Child development
  • Problem-solving
  • Child safety
  • Training in food handling preparation
  • Efficient under pressure
  • Approachable
  • Parent communication

Timeline

Early childcare educator

Let them shine
09.2022 - Current

Early childcare educator

Linda's little ones
08.2020 - 09.2022

Host Togo and Quality Assurance

Chilis's Bar and Grill
05.2019 - 08.2020

Hostess, Togo, and Quality Assurance

Chili's
05.2019 - Current

Cashier and carry out

Als foodland
10.2016 - 08.2017

Highschool graduate -

Wilson central high school

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Aislinn Hope Richards