Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

AISLINN MIRANDA

Lewis Center,OH

Summary

Enthusiastic and reliable professional takes pride in thriving in high paced environments. Successful in providing fast, quality customer service with an upbeat attitude. Friendly and flexible, always anticipating customer needs and thinking of solutions to common problems. Dependable and organized, with skills in customer service, time management, attention to detail, and teamwork. Experience in many types of service industries, efficient, hardworking, and dedicated, always excited to learn and grow, ready to help the team achieve company goals.

Overview

4
4
years of professional experience

Work History

Server

Buffalo Wild Wings
12.2023 - 03.2024
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Sales Associate

DSW
08.2023 - 12.2023
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.

Front Desk Associate

Massage Envy
05.2024 - 03.2025
  • Handled high-pressure situations calmly, maintaining professionalism at all times.
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Resolved guest issues effectively, ensuring a positive customer experience.
  • Developed strong rapport with returning guests through attentive service and personalized interactions.
  • Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information.
  • Performed basic daily bookkeeping tasks.
  • Assisted in training new hires on front desk operations, contributing to overall team cohesion and productivity.
  • Answered guest questions and offered referrals to local points of interest.
  • Managed multiple phone lines, proficiently handling reservations, cancellations, and modifications.

Server

Olive Garden
01.2023 - 09.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Sales Associate

Aldi
01.2022 - 12.2022
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Education

High School Diploma -

Olentangy Orange High School
Lewis Center, Ohio
06.2021

Skills

  • Customer Service
  • Problem Solving
  • Flexibility
  • Team Work
  • Strong Work Ethic
  • Communication
  • Service prioritization
  • Creativity
  • Guest Engagement
  • Sales expertise
  • Suggestive Selling
  • Multitasking

Timeline

Front Desk Associate

Massage Envy
05.2024 - 03.2025

Server

Buffalo Wild Wings
12.2023 - 03.2024

Sales Associate

DSW
08.2023 - 12.2023

Server

Olive Garden
01.2023 - 09.2023

Sales Associate

Aldi
01.2022 - 12.2022

High School Diploma -

Olentangy Orange High School

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