Aislinn Roquiero
West Jordan,UT
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Skilled at process improvements, customer and client interface and developing relationships throughout an organization.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Assistant Account Manager/Account Manager for Commercial Insurance
Acrisure
04.2023 - Current
- Provide administrative support to Clients, Account Managers and Producers
- Current Property and Casualty Insurance License – Stat of Utah Insurance Department
- Experience working within the Applied EPIC Agency Management System
- Check policy documents for accuracy
- Deliver policy documents to clients
- Submit endorsement requests to Insurance Carriers
- Prepare and issues Certificate of Insurance
- Prepare and issues Evidence of Insurance
- Managing Inbox for Certificate & Evidence requests
- Pull Motor Vehicle Record
- Highly Detail Oriented
- Excellent time management skills
- Maintain confidentiality of personal information
- Works well within a team environment
- Marketing additional insured products to clients
- Works with Carrier Underwriters.
Contingent Worker - Assistant Account Manager
InfiniTeam Insurance(Acrisure)
09.2021 - 04.2023
- Provide administrative support to Clients, Account Managers and Producers
- Experience working within the Applied EPIC Agency Management System
- Check policy documents for accuracy
- Deliver policy documents to clients
- Submit endorsement requests to Insurance Carriers
- Deliver completed endorsements to clients
- Prepare and issues Certificate of Insurance
- Prepare and issues Evidence of Insurance
- Managing Inbox for Certificate & Evidence requests
- Pull Motor Vehicle Record
- Highly Detail Oriented
- Excellent time management skills
- Maintain confidentiality of personal information.
Attendance Office Secretary
Jordan School District
07.2017 - 07.2022
- Provide assistant to students, parents, and teachers in the attendance office at Herriman High School
- Handle the check in and check out of students by parents in person and over the phone
- Take phone calls from parents to excused absences and answer any questions they may have regarding their student's attendance
- Work with teachers and administrators to correct and update attendance issues
- Daily logging of substitute attendance rolls
- Daily logging of student activity releases and elevator passes
- Work with students to identify attendance records and issues
- Daily filing of notes and other documents in student files
- Assist students in the nurses room of the school
- Works under high pressure situations and maintains student confidentiality
- Works with High School Administrators
- Registers New Student Enrollments
- Annual training on how to properly administer life saving medicines (EpiPen & glucagon).
Escrow Assistant
First American Title
11.2012 - 07.2017
- Provide administrative assistance to the Escrow Officers to ensure all necessary information and documentation is obtained from all parties involved in a real estate transaction
- Commissioned Notary Public legally authorized by the state of Utah to administer oaths, take acknowledgments & certify documents
- Extremely organized with high attention to detail and excellent customer & client communication skills
- Entrusted & authorized to disburse funds relative to high dollar real estate transactions
- Demonstrated ability to function at high levels of accuracy and proficiency
- Excellent time management skills / proven ability in meeting critical deadlines
- A+ communication and customer service skills
- Maintain confidentiality of personal non-public financial & other information
- Proficient in Microsoft Office Suite programs
- Strong problem solving skills
- Account reconciliation.
Receptionist
First American Title
08.2012 - 11.2012
- Professionally receive and welcome clients and guests directing them accordingly
- Manage intra-office multi line phone system
- Frequent email & phone correspondence with clients
- Greet and welcome clients to closing rooms
- Calculate escrow & insurance premium fees
- Ship and receive FedEx packages
- On call escrow assistant.
LegalShield – Independent Associate
Self Employed
10.2009 - 08.2012
- Manage administrative and marketing functions for LegalShield Director of Group Benefits
- Create & manage internet marketing campaigns
- Develop of market leadership strategy
- Reconcile quarterly tax & business expenditures.
Customer Service Support
Global Response Technologies
10.2006 - 01.2008
- Served as client liaison to ensure completion of website design and development
- Manage website design/development projects to completion
- Collaborate interdepartmentally to achieve product quality and client satisfaction
- Assist clients with online marketing strategy.
Business Analyst
American Express
07.2005 - 10.2006
- Work directly with various levels of executive management to perform unique jobs functions as assigned
- Manage departmental business continuation plan
- Sarbanes Oxley testing coordinator - ensuring state and federal compliance
- Internal and external audit liaison (including preparation & documentation of audit procedures).
Accounting Clerk
American Express
07.2000 - 07.2005
- Travelers Cheque image capture, account reconciliation and documentation of discrepancies
- Image capture document preparation of Travelers Cheques
- Account Reconciliation and documentation maintaining compliance with US banking regulation CC.
Education
Certificate of Completion, CETG 0568: Introduction to Quickbooks Online -
Salt Lake Community College
High School Diploma -
Hunter High School
01.2000
Skills
- Attention to Detail
- High Level of Accuracy
- Problem Solving
- Effective Communicator
- Works Well Within a Team Environment
- Organization Skills
- Driving Results
Certification
- Property and Casualty Producers License - Issued Dec 2023 State of Utah Insurance Department
Timeline
Assistant Account Manager/Account Manager for Commercial Insurance
Acrisure
04.2023 - Current
Contingent Worker - Assistant Account Manager
InfiniTeam Insurance(Acrisure)
09.2021 - 04.2023
Attendance Office Secretary
Jordan School District
07.2017 - 07.2022
Escrow Assistant
First American Title
11.2012 - 07.2017
Receptionist
First American Title
08.2012 - 11.2012
LegalShield – Independent Associate
Self Employed
10.2009 - 08.2012
Customer Service Support
Global Response Technologies
10.2006 - 01.2008
Business Analyst
American Express
07.2005 - 10.2006
Accounting Clerk
American Express
07.2000 - 07.2005
Certificate of Completion, CETG 0568: Introduction to Quickbooks Online -
Salt Lake Community College
High School Diploma -
Hunter High School
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