Aissa Moussa
New Haven,CT
Summary
At Amazon, I excelled as a Warehouse Package Handler, leveraging heavy lifting and problem-solving skills to enhance operational efficiency. I spearheaded initiatives that minimized damaged goods and streamlined packaging processes, contributing to improved on-time deliveries. My proactive approach to training and collaboration fostered a team-oriented environment, driving continuous improvement and achieving key safety and productivity goals.
Overview
3
3
years of professional experience
Work History
Warehouse Package Handler
Amazon
05.2021 - 05.2024
- Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Maintained clean, safe work environment through regular cleaning duties and promoting teamwork among staff members.
- Assembled, sealed, and loaded packages into correct trucks.
- Maximized storage space utilization by organizing packages in a logical, systematic manner according to size and weight.
- Used hand-held scanners and physical logs to accurately track item movements.
- Checked products for damage or other issues before packing into boxes.
- Followed verbal and written instructions to properly move and ship products.
- Enhanced warehouse efficiency by streamlining package sorting and labeling processes.
- Reduced damaged goods by implementing proper handling techniques and providing training to team members.
- Operated various types of material handling equipment safely, contributing to the smooth flow of operations within the warehouse.
- Adhered to company quality standards when inspecting packages for damage or defects, taking corrective action when necessary.
- Contributed to achieving company safety goals through diligent adherence to safety protocols and guidelines.
- Increased on-time deliveries with effective communication between departments and accurate package tracking.
- Demonstrated strong problem-solving skills in addressing any packaging or shipping issues that arose during daily operations.
- Ensured accuracy of shipments by thoroughly checking contents against packing lists before sealing packages securely.
- Collaborated with supervisors to develop strategies for improving overall warehouse performance and productivity.
- Expedited order fulfillment, ensuring timely shipment of customer orders through prioritizing tasks and managing time effectively.
- Assisted in the training and mentoring of new team members, fostering a positive work culture centered around collaboration and continuous improvement.
- Participated in ongoing training opportunities to stay current with industry best practices for package handling procedures.
- Provided excellent customer service when resolving issues related to lost or damaged shipments, ensuring satisfaction from all parties involved.
- Streamlined workflows by proactively identifying areas for improvement in the packaging process, often presenting suggestions to supervisors for consideration.
Education
Education Administration
Gateway Community College
New Haven, CT05.2021
Skills
- Heavy Lifting
- Pallet Jack Operation
- Shipping and receiving
- Sorting Packages
- Product packing
- Packing boxes
- Packaging
- Labeling and boxing
- Product verification
- Material Handling
- Safety Precautions
- Damage Prevention
- Problem-Solving
Timeline
Warehouse Package Handler
Amazon
05.2021 - 05.2024
Education Administration
Gateway Community College