Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Additional Information
Timeline
Generic

Aissata Diop

14155 Dallas PKWY

Summary

nnovative and results-driven Product Manager with over 3 years of experience in managing and optimizing digital products in fast-paced environments. Skilled in leveraging data to drive decision-making and product enhancements, with strong expertise in SQL, Python, and data analysis. Adept at leading cross-functional teams to deliver customer-centric solutions that improve business performance and drive growth. Passionate about developing intuitive, data-backed products that create seamless user experiences, enhance customer satisfaction, and support strategic business objectives. Seeking to contribute expertise and leadership to drive impactful product initiatives in my next role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Product Manager

Community Health Service
11.2023 - Current
  • Led the design and delivery of data-driven product features, ensuring seamless integration of backend platforms for internal users.
  • Spearheaded cross-functional teams consisting of software engineers, data scientists, and analysts to develop solutions for optimizing customer experience and revenue generation.
  • Developed a comprehensive product roadmap based on stakeholder needs, market trends, and customer feedback, driving successful product launches.
  • Leveraged SQL and Python to analyze and troubleshoot large datasets, optimizing product performance and identifying areas for improvement.
  • Set and monitored KPIs to measure product success and continuously iterated on product enhancements based on data insights.
  • Prioritized product features and improvements based on customer impact, technical feasibility, and business goals, resulting in improved customer engagement and retention.
  • Engaged with senior leadership to present data-driven recommendations and product strategies, securing buy-in for new initiatives and product optimizations.
  • Established and maintained strong relationships with stakeholders, ensuring alignment on product goals and ongoing feedback loops.

Key Achievements:

  • Increased user engagement by 20% through targeted product optimizations and user-centric feature releases.
  • Reduced operational inefficiencies by identifying and addressing data platform bottlenecks, improving data accuracy by 30%.
  • Successfully launched a new product feature that led to a 15% increase in revenue within the first quarter.

Product Analyst

Walmart
10.2021 - 10.2022
  • Conducted detailed data analysis using SQL, Python, and R to identify trends, insights, and optimization opportunities for product features.
  • Worked closely with product managers and developers to define product requirements and ensure alignment between user needs and product functionality.
  • Supported A/B testing and experimentation to validate hypotheses and refine product features.
  • Defined and tracked KPIs to measure the effectiveness of product initiatives and ensure alignment with overall business objectives.
  • Collaborated with stakeholders to gather feedback and iterated on product designs to deliver optimal solutions for customers.

Key Achievements:

  • Played a key role in increasing the product's NPS score by 10 points through data-driven feature enhancements.
  • Reduced customer churn by 12% through a series of data-driven product improvements focused on user engagement.

Education

Bachelor - Business Management

Wheeling Jesuit University
Wheeling, WV
05.2018

Skills

  • KPI tracking
  • Project planning
  • Product strategy
  • Product lifecycle management
  • Data-driven decision making
  • Teamwork and collaboration

Certification

  • Certified Scrum Product Owner (CSPO) – Scrum Alliance
  • SQL for Data Science – Coursera

Accomplishments

  • Price Drop Alert Optimization Project: Led a product optimization initiative for price drop alerts, increasing customer engagement by 25% through improved personalization features and timing algorithms.
  • Merchant-Focused Data Insights Platform: Developed a merchant-focused data platform that provided real-time insights into user behaviors, driving product improvements that increased merchant engagement by 18%.
  • Big Data Analytics Integration: Successfully integrated big data analytics into the product development process, leading to more precise customer segmentation and a 10% increase in targeted product recommendations.

Additional Information

  • Passionate about emerging technologies (APIs, Big Data, Native UIs) and how they can be leveraged to create innovative products.
  • Continuously learning and staying up-to-date with industry trends, including digital financial products and e-commerce technologies.

Timeline

Product Manager

Community Health Service
11.2023 - Current

Product Analyst

Walmart
10.2021 - 10.2022

Bachelor - Business Management

Wheeling Jesuit University
Aissata Diop