Aissatou Cissoko
Syrcause
Summary
Motivated and detail-oriented college student with a strong foundation in information technology, customer service, and teamwork. Experienced in assisting customers in dynamic retail environments, with expertise in product selection, sales strategies, and maintaining store organization. Skilled in communication, problem-solving, and time management. Adept at leveraging technical and interpersonal skills to drive performance and achieve goals. Committed to continuous learning and adapting to new challenges in both academic and professional settings.
Overview
2
2
years of professional experience
Work History
Sales Associate
Victoria's Secret & PINK
New York
08.2023 - 03.2025
- Provided exceptional customer service, and processed transactions accurately, while successfully promoting sales and loyalty programs. Demonstrated strong communication and teamwork skills in a fast-paced retail environment, contributing to sales goals and customer satisfaction.
Participant
Summer Youth Employment Program
The Bronx
07.2024 - 08.2024
Completed career education training through virtual Zoom classes and assignments. Developed workplace readiness skills, such as communication, problem-solving, and professionalism. Explored various career fields and engaged in interactive learning through gamified activities. I usually participate in this program every summer.
Education
Bachelor of Science - Information Technology
Syracuse University
Syracuse, NY05-2027
Skills
- Database management
- Network troubleshooting
- Programming languages
- Customer relationship management
- Technical support
- Data analysis
- Python programming
- Strong organizational skills
- Effective leadership
- Effective Problem Resolution
- Time management
- Collaborative teamwork
- Critical thinking
- Goal-oriented
- Upselling
Additional Coursework
Forensic Psychology (PSY474) - Investigating psychological principles in law enforcement.
Intergroup Dialogue: Race and Ethnicity (SOC230) - Discussions on systemic inequalities.
International Relations (PSC124) - Understanding global diplomacy and conflicts.
Probability and Statistics (MAT121) - Data analysis and statistical modeling.
Writing About Black Culture (AAS148) - Analyzing Black literature and cultural history.
Technical Skills
- Python, Electronics, Network Security, Cloud Computing, Analytical Skills, Leadership, Organization, Problem-Solving, Time Management, Critical Thinking, Team Collaboration, Adaptability, Customer Service
Timeline
Participant
Summer Youth Employment Program
07.2024 - 08.2024
Sales Associate
Victoria's Secret & PINK
08.2023 - 03.2025
Bachelor of Science - Information Technology
Syracuse University
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