Lead high visibility initiative (Secure Future Initiative) across Microsoft Advertising, ensuring 95%+ compliance on over 30 Azure services and 90 stakeholders.
Drove 90%+ compliance on annual business continuity & disaster recovery assessments on 25+ Azure services.
Developed and implemented process improvement to address privacy and compliance gaps, resulting in clearer business expectations on revenue and quota reporting.
Program Manager
Microsoft Customer Support & Success
09.2020 - 09.2021
Supported the launch of Dynamics for Microsoft by tracking Agent Satisfaction reporting and creating feedback loop with Engineering, created a compliant Web Forms solution for customer engagement, onboarded 10,000+ users onto platform, supported customer satisfaction survey to new platform, and closed out audit issues related to customer data privacy.
Cyber Security Operations Leader
GE Renewable Energy
05.2019 - 09.2020
Led Operational Technology (OT) transformation and network deployment for 70 manufacturing sites globally.
Maintained 96% visibility and 95% compliance on 2,000+ servers through Qualys security agent deployment.
Consistently met Board of Director's commitment by improving asset health by 30% for 20K+ vulnerabilities.
Trained 100+ manufacturing shop floor personnel on critical cyber topics to increase awareness of cyber security.
Developed a comprehensive program & policies based on industry standards and best practices for an organization of 200 employees.
Associate Auditor
GE Corporate Audit Staff
06.2017 - 05.2019
Identified cost saving opportunities and a simplified toolset for Marketing Organization, resulting in $1M savings.
Led ERP go-live for Revenue Recognition 606 cross-over across five regions and realized 30% increase in business readiness.
Led Employee e-exit Process Workouts to identify opportunities for greater visibility & mitigate risk of data theft/loss, with a focus on company mobile devices.
Designed simplified method for vulnerability management testing & delivered 65% increase in asset coverage and vulnerability remediation.
Audited $110M of Baker Hughes' Goods Received, Not Invoiced (GRNI) accounts and identified $2M of exposure due to process gaps; implemented process improvements to mitigate future exposure.
Education
Master of Arts - Juris Master
Emory University
Atlanta
12.2022
Bachelor of Science - Management Information Systems
Miami University
Oxford
05.2015
Bachelor of Arts - International Studies
Miami University
Oxford, OH
05.2015
Skills
Governance, Risk, & Compliance
Risk Assessment
Project Management
Problem-Solving
Control-Based Auditing
Stakeholder Management
Executive Reporting
Podcast Production
SEO Management
Certification
Executive MBA, Indiana University
Languages
English
Wolof
French
Timeline
Senior Program Manager
Microsoft Advertising
09.2021 - Current
Program Manager
Microsoft Customer Support & Success
09.2020 - 09.2021
Cyber Security Operations Leader
GE Renewable Energy
05.2019 - 09.2020
Associate Auditor
GE Corporate Audit Staff
06.2017 - 05.2019
Master of Arts - Juris Master
Emory University
Bachelor of Science - Management Information Systems
Business Support & GM Asssitant & EA at Microsoft Asia Pacific Corporation & Microsoft Open TechnologiesBusiness Support & GM Asssitant & EA at Microsoft Asia Pacific Corporation & Microsoft Open Technologies