Aiste Watts
Honolulu,HI
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
RBT
Malama Pono Autism Center
Mililani Town, HI
09.2022 - Current
- Assisted with building life and social skills useful for everyday activities and interactions.
- Planned and implemented individualized interventions as part of behavior treatment plans.
- Completed daily client rounds and tracked client movements.
- Developed activity plans and instructional materials to assist with treatment.
- Cultivated relationships with fellow staff members to enhance team collaboration.
- Documented patients' activities and behaviors into EHR system for recordkeeping.
- Collected and analyzed data and monitored progress and efficacy of individualized treatment plans.
- Understood autism spectrum disorder, associated behaviors and optimum treatments.
Receptionist
Solano Eye Care, An Optometric
Fairfield, CA
02.2022 - 10.2022
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Greeted and directed visitors to appropriate personnel and answered average of 40 calls and emails daily.
Special Education Teacher Assistant
Spectrum
Fairfield, CA
07.2021 - 02.2022
- Provided special attention to individuals needing extra academic or behavioral guidance during classes.
- Helped students to develop good behavioral habits through positive reinforcement and encouragement in studies as well as discipline and careful use of physical intervention when required.
- Helped students with limited mobility move around school areas and handle personal care tasks.
- Observed student behaviors and utilized success intervention techniques to correct problems.
- Assisted teachers in printing class handouts and worksheets and distributing to students during classroom sessions.
- Assisted classroom teachers with accomplishing instructional goals by mentoring students, leading activities and implementing lesson plans.
- Worked with both groups and individuals to provide instruction in mathematics, reading, science and history.
- Monitored students in class, hallways and cafeteria to enforce school rules.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
- Graded assignments and tests and documented results into filing systems.
- Coached students on speech patterns using Augmentative/Alternative Communication methods.
Mentor Teacher
Attention Plus Care - Hawaii's Choice For Home Health Care
Honolulu, HI
06.2018 - 05.2021
- Teaching advance medical skills
- Mentoring at client home and in office
- Orientations for new hires
- Filling
- Scheduling background check and fingerprint appointments
- Maintained focused, inclusive and supportive learning environments.
- Completed documentation on student behaviors, interventions and results.
- Attended conferences, workshops and seminars to increase job-related knowledge.
- Trained staff, volunteers and assistants in policies and procedures.
- Collected fines and communicated with patrons regarding fee structures and policies.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
Kitchen Assistant Manager
Child Development Ctr
Fort Worth, TX
12.2015 - 12.2017
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Trained employees on cooking techniques, safety standards and performance strategies.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
Sales Associate
New York & Company
Fort Worth, TX
02.2012 - 10.2015
- Helped customers find specific products, answered questions and offered product advice.
- Answered customer questions, shared product knowledge and researched pricing and availability.
Customer Service Representative
Spectrum
Fort Worth, TX
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound calls, chats and emails to facilitate customer service.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
Associate of Science - Landscape Architecture
KMAIK
Lithuania 05.2009
Skills
- Home health care instruction
- Special education
- Progress reporting
- Group and individual instruction
- Special needs
- Teacher assistance
- Autism familiarity
- Personal care assistance
- Excellent Classroom Management
- Behavior Observation
- Microsoft Office
- Adaptability and Flexibility
- Problem Solving
- Crisis Management
- Appointment Setting
Timeline
RBT
Malama Pono Autism Center
09.2022 - Current
Receptionist
Solano Eye Care, An Optometric
02.2022 - 10.2022
Special Education Teacher Assistant
Spectrum
07.2021 - 02.2022
Mentor Teacher
Attention Plus Care - Hawaii's Choice For Home Health Care
06.2018 - 05.2021
Kitchen Assistant Manager
Child Development Ctr
12.2015 - 12.2017
Sales Associate
New York & Company
02.2012 - 10.2015
Customer Service Representative
Spectrum
Associate of Science - Landscape Architecture
KMAIK