Aiswarya Jayachandran Ramasubbu
Tata consultancy services Limited
Mount Laurel,New Jersey
16
years of professional experience
Accomplished Solution Architect professional seeking a position in the Telecommunications field to work efficiently on challenging assignments yielding job satisfaction and professional growth.
Work History
Technical Architect
2 Years 3 Months- Comcast Cable Communications Inc. has engaged TCS for development and support of its existing applications and services. Analyze high-level design documents and create low-level design documents from the high-level design documents provided by product owner. Develop codes for critical modules based on low-level design documents. Resolve errors by making appropriate changes in the code and make sure it does not break any existing feature or functionality. Adding comments in the code so other programmers can easily understand business logic. Support the application continuously in production environment for any identified issue (if any) and build automation scripts to reduce manual efforts for maintenance of the application and optimize system performance. TCS offers unparalleled breadth and depth of domain knowledge in terms of both processes and technology services suited for all the stages of the information technology life cycle from planning to maintenance; well defined and time-tested methodologies; flexible and scalable niche products and partnerships with leading product vendors. To expand the breadth and depth of technical expertise, improve process capability, and increase operational excellence around the software development lifecycle.
- Strategically architect, design, develop, and implement efficient information systems and/or operations systems in support of core enterprise functions.
- Understand business requirements, study existing application landscape, and identify redundant/ineffective systems.
- Conceptualize technical solutions to complex problems and maximize benefits of IT investments.
- Work closely with clients to gain organizational commitment for all systems and software plans, as well as evaluating and guide the selection of technologies required to complete those plans.
- Coordinate with offshore development team(s) to identify priorities and update scope and delivery schedule.
- Create data migration/system integration strategies.
- Monitor system performance to detect and solve problems during deployment and support change management.
- Project: Comcast Orion Enterprise Business Platform
- Duration: May 2024 till date
Senior Consultant
5 Years 3 Months- The Senior software consultant responsibilities include gathering requirements and functional specifications, assessing the current software systems in place to identify areas in need of improvement, and overseeing development teams.
- Working as a lead and SME for Telecommunications legacy platform, leading the Quality Engineering transformation plan and design of existing legacy architecture to NextGen platform. Developing of UAT use cases and prioritize based upon business importance and varieties of scenarios which need to be tested. Reviewing the Rally user stories and amdocs product owners when we encounter design gaps while planning and execution phase. This is part of process improvement and helped to groom features that covers all the E2E components Extensive knowledge on Telecom systems is used to implement, validate & certify end to end business flows for new customer provisioning on new (Amdocs) platform for Ethernet, Internet, PRI, SIP, Voice, Video and Business Voice Edge products. Significant number of existing Commercial customers to new Amdocs platform. Specialized and involved in effective and robust automation testing framework and script development using Selenium (Java), QTP VB Scripting, JUNIT/TestNG and Ginger. With my expertise on core network and devices, also involved in testing real time device provisioning in Device labs. Also responsible for implementing Continuous Integration and act as a consultant for CI/CD methodologies. Part of Devops Model implementation which has led to faster time to market and low failure rate of new releases, shortened lead time between fixes. Skilled and certified on CSG Workforce express to test and certify CSP’s scheduling and resource allocation manager. Trained Neustar system engineer and is responsible to ensure accurately provision customers to use and be billed for services on the network. An expert Vertex Tax Accounting engineer responsible to certify systematically conversion of financial data into tax data. Trained on REMITCO to test payment processing solutions. Expertise and responsible for testing Don River’s OSS Federation platform. Also actively involved in tools and solution development for test process and productivity improvement. Also responsible for interacting with Client & Business stakeholders to understand and bridge any requirement gaps between Client and Amdocs systems. Involved in MSOs field visits to gather feedback from sales users and improve functional solution implementation. Involved in enabling business user groups with system and functional knowledge. Involved in various test execution phases of the project Functional, Regression, Disaster Recovery, Hardware\Software upgrades. Additionally involved in coordinating testing activities and track project deliverables across multiple locations (USA, India, Israel and Mexico). Also involved in Test management and Defect tracking activities using HPE ALM.
- Project: Comcast – Orion Mid-Market
- Duration: Jan 2019 to April 2024
Senior QA Analyst
2 Years 1 Month- Delivers global coverage of reporting templates with timely update services. Provides comprehensive financial information on entity and consolidate levels. Aggregates data to view details by any grouping criteria such as Branch, GL accounts etc.
- Allow viewing data on transactional trade or positional level at any point of the analysis. Delivers transactional level disaggregation allowing users to drill down into the data at any level of granularity, Multi-level signoff –hierarchies’ can be defined with the automated alerts to the next level after signing off
- Worked as Axiom controller view STLC analyst involving below phases:
- Unit Testing
- System Integration Testing
- User Acceptance Testing
- Regression Testing and Production Support
- Interactions with the Business users and technology teams during the complete testing cycle test scenario creation through to execution using Selenium Automation (Junit Framework and TestnG Frameworks) and Sign off Rq752
- Expert Knowledge of Axiom objects like Data Source, Data Model, Aggregation, Portfolio, Free Form Reports and Tabular Reports.
- Worked Extensively with geographically distributed business users and teams on different data testing
- Designed and Automated Axiom Workflows and scheduling the control M job with J Unit Frameworks using Selenium.
- Involved the automation using
- VB scripting for Huge data comparisons and
- UFT tool for the Validations.
- Proactively worked on all the phases of Functional testing and Automated Regression suite for multiple releases in Madrid and Brussels
- Project: Axiom Regulatory Reporting
- Duration: Sep 2015 to Oct 2017
Associate - Projects
5 Years- Strong expertise in end to end implementation/architecture transformation of Telecom projects across OSS/BSS, Service Assurance, Service Fulfilment, Provisioning and Inventory Management.
- Expertise knowledge in Billing system – Billing engine, rating engine, Discount process, credit control, payment processing and report generation.
- Leading the whole offshore team successfully for all DDP/CSG releases ensuring on time delivery adhering to all SLA and KPIs
- Pre-dominantly involved in the Requirement walkthrough calls with the stakeholders
- As we follow manage services model, for all the CSG and DDP releases prepared Test list, Test Plan, RTM and discussed with the onsite/Clients in walkthrough calls
- I also have experience with Agile development and SCRUM
- Completed test design and Test Execution (Manual and Automation) and fished out good defects on time
- Expertise in DDP Emulator, Comtrac, ACSR, CCS, AMDD Invoice PDF downloader, Collections (AMC Portal), Numeri track, WFX. Also provided trainings across the project and effectively participated in giving cross trainings with other TEAM members
- Involved in the automation of DDP Emulator and CSG application using QTP/UFT tool
- Appreciated by client for 0% defect leakage
- Tested WFX in iOS and non-iOS (Desktop mode) Environments.
- Involved in the testing of Payment Gateway and provisioning devices.
- Providing ideas for test process improvement and implementing them thus increasing the efficiency of test execution.
- Worked on MOD-Data migration of the Billers (From DDP to CSG Billers) which involves bank end and front-end validations of migrated data including Test Design, Creation of Test data, Functional Testing and Regression Testing. Designed 100% Test coverage and logged defects during the design/SIT phase.
- Additionally involved in coordinating testing activities across multiple locations ( USA- India)
- Also involved in Test management and Defect tracking activities using HPE ALM
- Project History:
- Duration: Aug 2010 to Aug 2015
Education
B.Tech - Bio Technology
Skills
UI Automation: Selenium
UFT
QTP
Testing Framework: JUNIT
TestNG
Continuous Integration: Jenkins
Build Automation: Maven
ANT
Versioning: SVN
Languages: Java
VB
UNIX Shell Scripting
Java Scripting
SQL
Test Management: HP ALM
Rally
JIRA
Webservice Automation: Parasoft SOATest and SOAP UI
Databases: Oracle 10g/11g
SQL Server 2008
Database Management: SQL Developer
SQL Server Management Studio
Application Knowledge: Salesforce
Vertex
WFX
Numeri-Track
TechNet
Amdocs biller
CSG & DDP billing systems
Comtrac
ACSR
Single View
ADPART
Axiom Regulatory Reporting tool.
PERSONAL DETAILS
Name: Aiswarya Jayachandran Ramasubbu Fathers Name: Jayachandran Present Address: 11 Turin Way, Mount Laurel, New Jersey - 08054 Date of Birth: July 28, 1989 Gender: Female Marital Status: Married I hereby declare that the information furnished above is true and correct to the best of my knowledge. Date: 2024-01-19
PROFESSIONAL ABRIDGEMENT
- 14.9 years of experience in Senior Software consultant role a professional responsible for designing and implementing IT systems to support the operations and business process in Telecommunications. Currently working as Technical Architect in TATA Consultancy services LLC, previous associated with Convergence Acceleration Solutions as senior consultant. And also Previously Associated with J P Morgan Chase as Senior QA Analyst and Cognizant Technology Solutions, Bangalore as Associate-Projects’’.
- Actively playing as OSS/BSS Solution Test Architect in Comcast from Jan 2019 till date. Work closely with the Telecom Product Owner and submit suggestions to the Amdocs and non-Doc’s solution team to fill in any gaps.
- Assessing the current products to identify areas in need of improvement and overseeing development teams.
- Experience in leading Functional teams across projects. Specialized in effective Functional testing and automation script development. Skilled in Selenium (Java), QTP frameworks and VB Scripting.
- Strong expertise in end-to-end implementation/architecture transformation of Telecom projects across OSS/BSS, Service Assurance, Service Fulfilment, Provisioning, and Inventory Management.
- Extensive knowledge of testing methodologies and experience in full life-cycle software test management: Requirement Analysis, Test Design, Planning testing process, Test Execution, analyzing and reporting results and Defect Tracking. Expertise on Agile development and SCRUM methodology.
- Experience in working on several transformation initiatives like Early Automation.
- Strong communication skills and building rapport with client partners.
AWARDS AND RECOGNITIONS
Awarded Most Valuable Performer of the Quarter in Dec 2011 for contribution towards innovation., Awarded Employee of the Quarter in January 2013 for contribution to Project Delivery, Awarded Associate of the Quarter award in September 2014 for contribution towards Project Delivery., Awarded Associate of the Telecom business services in November 2020 in all hands., Awarded best performer of the Telecom business services in November 2021 in the all hands meeting, Awarded Most Valuable Performer of the 2023 for contribution towards Consulting and testing practices.
Timeline
Technical Architect
Tata consultancy services Limited
05.2024 - CurrentRead More
Senior Consultant
CONVERGENCE ACCELERATION SOLUTIONS
01.2019 - 04.2024Read More
Senior QA Analyst
J P Morgan Chase
09.2015 - 10.2017Read More
Associate - Projects
Cognizant Technology Solutions
08.2010 - 08.2015Read More
Anna University
B.Tech from Bio Technology
Read More