Aiswarya Lakshmi Muralidharan
Vancouver,British Columbia
Summary
Experienced Techno-Functional Consultant / Team Lead with 14+ years in IT and 4+ years in project management roles, specializing in Retail Revenue Accounting, Settlement & Reconciliation, and Oracle Retail (ReSA). Proven ability to bridge business requirements with technical solutions, lead large-scale system implementations, and deliver actionable, data-driven insights. Highly skilled in stakeholder management, functional analysis, solution design, and driving projects through Agile and DevOps methodologies.
Overview
2027
2027
years of professional experience
Work History
Team Lead / Techno-Functional Consultant
GAP Inc.
Canada
2022 - Current
- Serve as a bridge between business stakeholders and technical teams, ensuring accurate translation of requirements into solutions.
- Lead requirement gathering workshops, functional analysis, and solution design for retail and finance systems.
- Support production systems, reconciliation processes, and issue resolution, ensuring minimal business disruption.
- Enable data-driven decision-making by delivering reliable and timely data integration solutions.
- Mentor team members on both functional domain and technical implementation, building high-performing teams.
Technology Lead / Technology Analyst
GAP Inc.
India
01.2011 - 01.2021
- Managed offshore teams delivering retail and revenue accounting solutions.
- Gathered and analyzed business requirements and translated them into functional and technical designs.
- Led end-to-end implementations including development, testing, deployment, and support.
- Improved system reliability and reduced production issues through proactive support and monitoring processes.
- Collaborated with global stakeholders across business and IT teams to deliver enterprise solutions.
Education
MTech - Computational Engineering And Networking
Amrita University
Coimbatore, India06-2011
Skills
- Retail Revenue Accounting
- Settlement & Reconciliation
- Technologies: Oracle ReSA, Oracle PL/SQL, Kafka, Java, Databricks
- Tools: SQL Developer, GitHub, ServiceNow, Jenkins
- Methodologies: Agile, Scrum, Waterfall, DevOps
- Databases: Oracle, DB2
- Techno-Functional Consulting
- Business Requirement Analysis
- Solution Design & Architecture
- Stakeholder Management
- Data Integration & Reporting
- Production Support & Incident Management
- Leadership & Team Mentoring
Timeline
Technology Lead / Technology Analyst
GAP Inc.
01.2011 - 01.2021
Team Lead / Techno-Functional Consultant
GAP Inc.
2022 - Current
MTech - Computational Engineering And Networking
Amrita University