Aitiana Marshall
Columbus,GA
Summary
Dynamic City Clerk/HR Manager with a proven track record at City of Talbotton, adept in legal documentation and dispute resolution. Excelled in enhancing employee relations and minimizing financial discrepancies, showcasing adaptability and exceptional interpersonal skills. Demonstrated expertise in money handling and problem-solving, significantly contributing to organizational efficiency. Responsible City Clerk with a keen understanding of local ordinances and municipal rules and regulations. Strong bookkeeping, public administration and accounting talents. Gifted at maintaining records, issuing licenses and validating official records. Superb computer, interpersonal, and verbal, and written communication skills.
Overview
4
4
years of professional experience
Work History
City Clerk/ HR Manager
City of Talbotton
10.2021 - Current
- Assisted in budget prep, expenditure review, and budget administration.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Issued various permits and licenses such as marriage, hunting or dog licenses and collected appropriate fees.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Performed routine data entry or document management.
- Recorded and edited minutes of meetings and distributed to appropriate officials or staff members.
- Conducted exams and tests, graded responses and accurately determined licensing approvals and data verification.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Stayed up-to-date on all laws and licensing requirements to complete accurate and efficient reviews.
- Updated operational records or licensing information using computer terminals.
- Issued public notification of official activities or meetings.
- Informed customers by mail or telephone of additional steps needed to obtain licenses.
- Self-motivated, with a strong sense of personal responsibility.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Managed employee disputes by employing conflict resolution techniques.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Teacher
Meriwether County School System
08.2020 - 07.2021
- Shifted between formal and informal methods of teaching to keep students engaged.
- Developed and implemented classroom routines to address varying student needs.
- Fostered student curiosity and interest through creative hands-on activities.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
Education
BBA - Accounting
Columbus State University
Columbus, GA05.2021
High School Diploma -
Central High School
Talbotton, GA05.2014
Skills
- Money Handling
- City personnel supervision
- Legal notice publishing
- Problem-solving abilities
- Adaptability and Flexibility
- Time Management
- Legal Documentation
- Dispute Resolution
- Excellent Communication
- Interpersonal Skills
- Professionalism
- Data Entry
Timeline
City Clerk/ HR Manager
City of Talbotton
10.2021 - Current
Teacher
Meriwether County School System
08.2020 - 07.2021
BBA - Accounting
Columbus State University
High School Diploma -
Central High School
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