Aitor Villar Pardo
Glen Allen,VA
Summary
Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
Overview
3
3
years of professional experience
Work History
Key Holder
Cotton On
05.2023 - 03.2024
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Strengthened team performance by conducting regular training sessions on product knowledge and sales techniques.
- Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
Sales Associate
Old Navy
05.2021 - 04.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Bachelor of Arts - Graphic Design
Virginia Commonwealth University
Richmond, VA05.2027
High School Diploma -
Deep Run High School
Glen Allen, VA06.2023
Skills
- Customer Service Management
- Staff Oversight
- Bank Deposits
- Staff Training
Timeline
Key Holder
Cotton On
05.2023 - 03.2024
Sales Associate
Old Navy
05.2021 - 04.2022
Bachelor of Arts - Graphic Design
Virginia Commonwealth University
High School Diploma -
Deep Run High School