Aixa Flores
Clark,NJ
Summary
Proven team leader and effective communicator, adept at enhancing customer satisfaction and streamlining operations at Mr. Bins Sushi and Grill. Excelled in multitasking and maintaining a clean environment, contributing to increased sales through expert menu recommendations and upselling. Demonstrates strong work ethic and problem-solving skills, ensuring a safe and engaging atmosphere for all. Talented Server bringing skills in order management, payment processing and upselling. Dependable and successful waitress providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Attentive babysitter with background caring for multiple children simultaneously. Positive role model focused on supporting development and teaching new skills. Certified in first aid and CPR with dedication to creating safe, inclusive, and engaging learning environments for all children. Energetic Camp Counselor experienced in directing camp activities and helping school-aged children develop confidence and achieve life goals. Skilled at planning, executing and supervising activities including arts, sports and hikes. Strong interpersonal communication abilities that encourage fun while sustaining camp missions.
Overview
2
2
years of professional experience
Work History
Wait Staff Member
Mr. Bins Sushi and Grill
2023.04 - 2024.06
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
- Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Answered customers' questions, recommended items, and recorded order information.
Camp Counselor
Clark Recreation Summer Camp
2022.07 - 2023.08
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Developed and monitored safety policies and procedures to facilitate safety of participants.
- Kept athletic and games equipment and facilities organized and maintained.
Babysitter
Self Employed
2022.09 - 2023.03
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Education
High School Diploma -
Arthur L. Johnson High School
Clark, NJ06.2024
Skills
- Strong multitasking
- Efficient organization
- POS System Operation
- Professional Appearance
- Cleanliness and hygiene
- Handling Complaints
- Menu Memorization
- Salesmanship
- Reservation Management
- Strong Work Ethic
- Cash Handling
- Food Running
- Guest Engagement
- Time Management
- Patience and Empathy
- Reliability
- Flexible scheduling
- Child Supervision
- Maintaining safe environment
- Conflict Resolution
- Problem-Solving
- Positive Engagement
- Team Leadership
- Effective Communication
- Creative and Energetic
Timeline
Wait Staff Member
Mr. Bins Sushi and Grill
2023.04 - 2024.06
Babysitter
Self Employed
2022.09 - 2023.03
Camp Counselor
Clark Recreation Summer Camp
2022.07 - 2023.08
High School Diploma -
Arthur L. Johnson High School
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