Bilingual HR professional with 15+ years of experience. Passionate about building organizations that prioritize values, company culture, and performance. Proficient in various payroll systems including ADP Workforce Now, Kronos Central, Paychex, Paycom, Paycor, and Ulti-Pro. Skilled in employment law, performance management, talent acquisition, compensation law, employee benefits, training, and employee development. Committed to creating a positive company culture to attract and retain top talent. Well-versed in employment law and a subject-matter expert on local and government HR policies and guidelines. Society for Human Resource Management (SHRM) member.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sr. HR Generalist
Atkins & Pearce, Inc.
08.2024 - Current
Focusing on supporting the manufacturing environment by conducting weekly meetings to meet staffing needs while being a trusted advisor to managers and employees
Assist in running the daily functions of the HR department including administering pay, benefits, and leave, and enforcing company policies and best practices
Ensuring compliance, drive engagement, and contribute to a positive and productive workplace while being key in fostering a culture of safety, excellence, and continuous improvement
Promote a culture of safety
Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments
Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborating with departmental managers to understand skills and competencies required for openings
Conducts or acquires background checks and employee eligibility verifications
Implements new hire orientation and employee recognition programs
Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development
Handles employment-related inquiries from applicants, employees, and supervisors, referring to complex and/or sensitive matters to the appropriate staff
Attends and participates in employee disciplinary meetings, terminations, and investigations
Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance
Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
Human Resources Manager
York Street Fresh Foods/Caruso Foods
05.2021 - 08.2024
Manage the day-to-day operations in human resources by recruiting, hiring, on-boarding, training, and mentoring staff
Support leaders within the company by providing human resources advice, counsel, and problem-solving
Implement human resource strategies by establishing department accountability, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, accomplishing all applicable governmental compliance and reporting
Implemented and rolled out the onboarding process for new employees
Support the development and implementation of HR initiatives and systems
Implemented open enrollment
Provide customer service to all levels of the organization
Oversee and ran payroll on a bi-weekly basis
Conduct employee training
Support all departments
Maintain confidentiality
Assist in facilitating employee relation issues and gave recommendations
Implemented compensation guide for salaried employees
Implemented employee recognition program
Human Resources Manager
Empire Packing
10.2019 - 08.2020
Performed duties in the following functional areas: planning, developing, implemented and administered HR programs
Responsible for development and integration of human resource programs and associated projects to achieve strategic business goals and operational objectives
Provided guidance, advice, and assistance on such matters as employee services and benefits, management – employee communication, performance appraisals, equal employment opportunity and employee conduct and discipline to managers
Supported staff on processes, i.e., mid-year/annual reviews
Interpreted policies to all levels of employees
Maintained personnel documentation in compliance with applicable legal requirements
Oversaw payroll
Conducted open enrollment annually
Maintained a high level of integrity and confidentiality
Human Resources Business Partner
EG Group Retail America
03.2019 - 10.2019
Company Overview: Cincinnati, OH
Represented and ensured unbiased, fair treatment of over 14,000 employees in 25 states, including the completion of such tasks as recordkeeping, effective managing of employee relations, compensation, risk management, recruitment, and benefits administration
Analyze the company’s Human Resource needs under changing conditions and develops and recommends policies to satisfy those needs
Provided guidance, advice and assistance on such matters as employee services and benefits, management – employee communication, performance appraisals, equal employment opportunity and employee conduct and discipline to managers
Supported the administration of talent management processes, i.e., quarterly/mid-year/annual reviews
Interpreted policies to all levels of employees
Assisted leaders at the corporate office in handling and investigating EEO, HRC, Sexual Harassment, Hostile Working Environment, and Wage & Hour complaints
Assisted at corporate functions such as Employee Awards, Corporate Meetings, etc
Maintained personnel documentation in compliance with applicable legal requirement
Conducted new hire paperwork and on-boarding of new associates
Ability to maintain solid judgment, sufficient to handle and resolve complex Employee Relations matters for over 13,000 employees in 24 states, cooperates, and partners well with other Leaders and Employees and communicates results to all levels of management
Project Lead and partner with a 3rd party vendor in the implementation of UIC and employment verification
Cincinnati, OH
Human Resources Manager
BEL USA, LLC
07.2017 - 10.2018
Company Overview: Medley, FL
Managed team of 3 employees and responsible for development and integration of human resource programs and associated projects to achieve strategic business goals and operational objectives
Developed, recommended, and implemented personnel policies and procedures
Worked with cross-functional departments and counseled managers regarding performance planning, employee relation issues, regulatory compliance, and litigation avoidance
Subject matter expert on all compliance with federal, state, and local employment laws and safeguards company against any possible issues
Implemented and rolled out open enrollment process for on average 10 new hires per month
Created and rolled out to 750 employees new company Handbook to streamline communication, set clear expectations, and ensured company was covered legally
Oversaw payroll in ADP to ensure 100% accuracy
Assisted in implementation of conversion to a new payroll company
Conducted employee policy training for all employees (750 total) and resulted in a 100% trained workforce
Participated and conducted employee relation investigations to understand any possible retention or cultural issues and integrated solutions to ensure employee retention
Conducted training and development on a periodic basis or as needed for employees
Ability to communicate effectively and be able to make presentations, teach and train large and small groups
Implemented ESAT survey for employee engagement (750 total) 98% of population took survey
Conducted exit interviews to better understand employee retention
Implemented monthly Lunch & Learns for all employees
Provided regular status updates to customers, maintained customer contact until request were resolved and documented all resolutions
Ability to maintain solid judgment, sufficient to handle and resolve complex Employee Relations matters, cooperated, and partnered well with other Leaders and Employees and communicated results to all levels of management
Performed a full range of staffing and classification activities including position management and organizational design, and apply classification standards to determine title, and paygrade
Participated or lead project work that may have included assistance to HR Business Partners, project management and facilitation
Medley, FL
Human Resources Manager
Vitamin Shoppe/ Nutri-Force Nutrition
07.2015 - 07.2017
Company Overview: Miami Lakes, FL
Managed human resource operations by recruiting, hiring, on-boarding, training, and mentoring staff of 3 employees
Supported management by providing human resources advice, counsel, and problem solving
Implemented human resource strategies by establishing department accountability, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, accomplishing all applicable governmental compliance and reporting
Successfully implemented Employee Resource Group and employee appreciation programs to increase company moral and reduced turnover from 100% to 24% in 1 year
Worked with small team to implement new 8 hours shifts (In place of 12-hour shifts) in manufacturing department, resulting in better work environment for employees
Conducted training and development for supervisors and managers on various topics including overtime management, discipline action reports, and effective leadership techniques
Enhanced and produced current PTO policy to ensure staff is taking necessary time to stay happy and healthy
Assisted in developing company culture that emphasizes safety, quality, continuous improvement, teamwork, and high performance
Conducted and managed employee relation issues
Maintained confidentiality on all levels of the organization
Complied with federal, state, and local legal requirements by studying existing and new legislation applicable to human resource issues; anticipating such legislation; enforcing adherence to requirements; advising management on needed actions
Oversaw payroll for over 500 employees for 100% accuracy
Applied a thorough and comprehensive understanding of employment principles and concepts to position management within the organization
Miami Lakes, FL
Education
No Degree - Business Administration With A Concentration in HR
Keiser University
Pembroke Pines, FL
Skills
Conflict Resolution Expertise
Labor Law Compliance Management
Payroll Management
Performance Evaluation
Compensation and Benefits Management
Recruitment Strategy
Employee Integration Management
Workforce Development
Human Resource Policy Design
Project Planning
Client Relations
Workplace Safety Coordination
Diversity Programs
Workplace Compliance Knowledge
Employee engagement
Proficient in Microsoft Office Suite
Certification
Florida Atlantic University, Boca Raton, FL, Human Resources Management Course - Certification in HR Management
HACCP and OSHA Certified
Affiliations
Member of SHRM
Excellence Award 1st Qtr 2018
I was honored to receive an Excellence Award for writing the employee handbook in less than three months, thoroughly proofing it, and ensuring it was distributed to employees before the end of the first quarter.
Languages
Spanish
Native or Bilingual
Timeline
Sr. HR Generalist
Atkins & Pearce, Inc.
08.2024 - Current
Human Resources Manager
York Street Fresh Foods/Caruso Foods
05.2021 - 08.2024
Human Resources Manager
Empire Packing
10.2019 - 08.2020
Human Resources Business Partner
EG Group Retail America
03.2019 - 10.2019
Human Resources Manager
BEL USA, LLC
07.2017 - 10.2018
Human Resources Manager
Vitamin Shoppe/ Nutri-Force Nutrition
07.2015 - 07.2017
No Degree - Business Administration With A Concentration in HR
Registered Nurse, Intensive Care Unit at Atlas Medstaff - Nationwide Children’s HospitalRegistered Nurse, Intensive Care Unit at Atlas Medstaff - Nationwide Children’s Hospital