AIYANA JONES
Charlotte,NC
Summary
Dedicated professional bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
9
9
years of professional experience
Work History
Writer
The Write Touch, LLC
09.2022 - Current
- Completed written assignments within strict deadlines.
- Conducted subject-specific research to guarantee assignment accuracy.
- Gained proficiency in creative, academic, and professional writing.
- Maintained regular communication with clients to ensure written assignments were up to their standards.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
Assistant Teacher
Kids R Kids Learning Academy
06.2023 - 10.2024
- Completed daily reports, meal count sheets, and attendance logs.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Acquired and maintained necessary knowledge and training to adhere to state health and safety regulations and standards.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
- Supported students with special needs, implementing strategies to facilitate their participation and learning.
English Learning Community Peer Mentor
UNC Charlotte English Department
08.2020 - 05.2022
- Assisted with annual recruitment through outreach to incoming students and holding information sessions.
- Counseled students individually to assist in overcoming obstacles, make proper choices to stay focused and adjust to college life.
- Strengthened residential community by coordinating various social and educational events each semester.
- Shared resources, opportunities and activities to support mentee's learning and development.
- Mediated communication between students and professors as needed.
Special Collections Intern
UNC Charlotte
08.2020 - 05.2022
- Individually created historical exhibits for library display.
- Assisted with creation of educational content for students.
- Effectively located and utilized archival materials for clients.
- Worked with others to successfully catalogue archival items for various projects
- Checked in, checked out and renewed library materials using Alma.
Crew Member
AMC Theatres
06.2018 - 08.2018
- Utilized all machinery and equipment while observing various safety precautions and practices.
- Offered enthusiastic and personable service to all customers.
- Engaged in suggestive selling and other sales techniques.
- Requested forms of identification when needed for specific transactions, checked details and promptly verified purchasing ability.
Camp Counselor
YWCA
06.2015 - 08.2016
- Oversaw well-being and enrichment of children of various ages.
- Organized and engaged in recreational activities such as games and puzzles.
- Communicated openly with children's parents about daily activities and behaviors.
- Prepared daily lunch and snacks.
- Encouraged participation in organizations such as Girl Scouts and helped coordinate activities.
Promotions Assistant
WCWG TV
07.2015 - 08.2015
- Generated computer graphics and page-layout software, graphic elements and photography.
- Edited various promotional videos using Adobe Premiere.
- Organized and filed important documents.
Education
Bachelor of Arts - English
University of North Carolina At Charlotte
Charlotte, NC05.2022
Associate of Arts -
Guilford Technical Community College
Jamestown, NC08.2018
High School Diploma -
Middle College At GTCC High Point
High Point, NC05.2018
Skills
- Flexibility
- Adaptability
- Detail-Oriented
- Organization and Time management
- Digital File Formatting
- Customer Assistance
- Filing, Shelving and Storing Materials
- Library Research
Timeline
Assistant Teacher
Kids R Kids Learning Academy
06.2023 - 10.2024
Writer
The Write Touch, LLC
09.2022 - Current
English Learning Community Peer Mentor
UNC Charlotte English Department
08.2020 - 05.2022
Special Collections Intern
UNC Charlotte
08.2020 - 05.2022
Crew Member
AMC Theatres
06.2018 - 08.2018
Promotions Assistant
WCWG TV
07.2015 - 08.2015
Camp Counselor
YWCA
06.2015 - 08.2016
Bachelor of Arts - English
University of North Carolina At Charlotte
Associate of Arts -
Guilford Technical Community College
High School Diploma -
Middle College At GTCC High Point
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