Aiyana Raines
Elyria,OH
Summary
Is a dedicated, teachable, and passionate worker with four years of experience providing customer service, plus manager position for over a little three months. My skills in food handling, money handling, prioritizing customers and their needs can be leveraged to offer patients/customers the highest quality of service. Lastly, I am currently in my second year of school for certification in Phlebotomy and an Associates Degree for Nursing; RN.
Overview
3
3
years of professional experience
Work History
Manager Trainee
McDonald's
Elyria, OH
03.2022 - Current
- Following and establish new training methods for front/back of house staff to enhance customer service, quality control, and food preparation speed
- Greeted and prioritized customers, handled payments via a POS system fulfilling over 400+ orders per shift
- Managed and worked with my team to maintain smooth operations and high standards of customer service during high-volume rushes
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Performed cash handling duties including drawer counts, bank deposits, and safe counts
Crew Member
Dunkin
Elyria, OH
05.2021 - 10.2024
- Serving customer in a timely manner
- Assisting in training new crew members
- Work with a team to set a sales goal during a shift
- Preparing coffee and food using various combinations to customers liking
- Maintaining a clean and organized work area
- Assisted with inventory management and restocking supplies
Education
High School Diploma -
Midview High School
Grafton, OH05-2023
Some College (No Degree) - Phlebotomy (Still Enrolled)
Lorain County Community College
ElyriaSome College (No Degree) - Nursing; RN (Still Enrolled)
Lorain County Community College
ElyriaSkills
- Multitasking and Prioritizing
- Works well under pressure
- Time management
- Empathetic and Understanding
- Knowledge on Microsoft applications
- Detail Orientated
- Interpersonal Communication
Timeline
Manager Trainee
McDonald's
03.2022 - Current
Crew Member
Dunkin
05.2021 - 10.2024
High School Diploma -
Midview High School
Some College (No Degree) - Phlebotomy (Still Enrolled)
Lorain County Community College
Some College (No Degree) - Nursing; RN (Still Enrolled)
Lorain County Community College
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