Summary
Overview
Work History
Education
Skills
Timeline
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Aiyana Stokes

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Innovative professional with proven track record of driving engagement through creative strategies. Expert in developing and implementing successful campaigns to maximize ROI and bottom-line results. Skilled in crafting compelling content focused on building relationships with customers and increasing conversions. Energetic Camp Counselor experienced in directing camp activities and helping school-aged children develop confidence and achieve life goals. Skilled at planning, executing and supervising activities including arts, sports and hikes. Strong interpersonal communication abilities that encourage fun while sustaining camp missions. Enthusiastic Customer Sales Associate keen to provide shoppers with exceptional products and enjoyable retail experiences. Supports prescribed business goals through positive customer interactions and natural conversation. Talented at achieving sales goals without pushing or alienating retail clients.

Overview

2
2
years of professional experience

Work History

Team Member/Front End Cashier

Asads Hot Chicken
03.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.
  • Evaluated customer needs and feedback to drive product and service improvements.

Junior Camp Counselor

Hero's Mark Enterprise
05.2023 - 09.2023
  • Maintained high levels of energy and enthusiasm throughout long days filled with various activities, ensuring consistent engagement from all participants.
  • Established trust between myself and fellow staff members through open communication channels that allowed for better collaboration on projects or event planning efforts.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Adapted quickly to varying situations at camp while maintaining composure under pressure.
  • Coordinated daily schedules for campers, ensuring a balance of structured activities and free time throughout the day.

Waitress

BB's Brunch
04.2023 - 09.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Used cash registers and credit card machines to cash out customers.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Sales Associate/Team Member

Icy Pop Candy Shop
10.2022 - 07.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Created visually appealing graphics for use in social media posts, improving overall aesthetic appeal of profiles and increasing user interaction.
  • Participated in brainstorming sessions to generate creative ideas for campaigns.

Dietary Aide

Manor Personal Care
10.2022 - 02.2023
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Followed all food safety regulations while preparing meals for patients.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.

Education

Current High School Student -

Tacony Academy Charter High School
Philadelphia, PA
06.2026

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Cash Handling
  • Decision-making capabilities
  • Product Knowledge
  • Fluent in English
  • Sales and Marketing
  • Role Modeling
  • Age-appropriate programming
  • Conversion Optimization
  • Social Media Strategy
  • Customer Assistance
  • Reliability and punctuality
  • Time management skills
  • Professionalism and Courtesy
  • Order Taking
  • Organizational abilities
  • Written and verbal communication
  • POS system operations
  • Active Listening

Timeline

Team Member/Front End Cashier

Asads Hot Chicken
03.2024 - Current

Junior Camp Counselor

Hero's Mark Enterprise
05.2023 - 09.2023

Waitress

BB's Brunch
04.2023 - 09.2023

Sales Associate/Team Member

Icy Pop Candy Shop
10.2022 - 07.2023

Dietary Aide

Manor Personal Care
10.2022 - 02.2023

Current High School Student -

Tacony Academy Charter High School
Aiyana Stokes