Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aiyiana Jones

Tacoma

Summary

Dedicated professional with 5 years of customer service experience, strong communication skills, and a knack for solving problems. Committed to delivering exceptional support and fostering positive relationships with customers to enhance company success and reputation. Known for being organized, dependable, and adept at managing multiple priorities with a positive outlook. Seeking a full-time position that offers professional growth opportunities and allows me to utilize my interpersonal skills, time management abilities, and problem-solving expertise to contribute effectively to team goals.

Overview

2
2
years of professional experience

Work History

After School Aid

Junes Kids
01.2017
  • Dedicated and compassionate after school aid with a passion for supporting children's learning and development.
  • Experienced in creating engaging and interactive activities that foster teamwork and social skills among students.
  • Strong ability to communicate effectively with parents, staff, and children to foster a collaborative and supportive environment.
  • Experience in assisting with homework and providing tutoring for various subjects to help children excel academically.

Customer Service Rep Insurance

Allstate Insurance
07.2023 - 03.2025
  • Dynamic customer service representative with over 5 years of experience in fast-paced environments.
  • Proven track record of resolving customer complaints swiftly while maintaining high satisfaction rates.
  • Excellent communication skills that enhance customer interactions and foster positive relationships.
  • Proficient in handling client inquiries and resolving issues efficiently to ensure customer satisfaction.
  • Strong knowledge of insurance products and services, enabling effective communication with clients.

Education

High School Diploma -

Puyallup Digital Learning
Puyallup, WA
06-2023

Skills

  • Communication
  • Empathy
  • Problem-Solving
  • Patience
  • Listening
  • Adaptability
  • Attention
  • Confidence
  • Multitasking
  • Problem-solving
  • Time management
  • Attention to detail
  • Friendly, positive attitude

Timeline

Customer Service Rep Insurance

Allstate Insurance
07.2023 - 03.2025

After School Aid

Junes Kids
01.2017

High School Diploma -

Puyallup Digital Learning