Aiyla Cruz
Pennington,NJ
Summary
Proven leader at Hopewell Valley Car Wash, adept in customer service and financial management, significantly enhancing customer satisfaction and operational efficiency. Excelled in relationship building and inventory monitoring, demonstrating flexibility and teamwork. Skilled in cash register operation and time management, consistently delivering results beyond expectations. Energetic and friendly attendant, while creating positive experiences for customers.
Overview
3
3
years of professional experience
Work History
Car Wash Attendant
Hopewell Valley Car Wash
07.2021 - 08.2024
- Managed multiple employees at a time and trained newer employers, while handling money, phone calls, etc. Managed the car wash in the absence of the owner, and opened and closed the car wash by myself.
- Evaluated vehicles' exterior and interior ahead of car wash service to ascertain and relay all issues to customers.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Cleaned the interior and exterior of cars, while completing multiple chores during the day
Stylist Assistant
Francesca's Boutique
10.2023 - 05.2024
- Assisted clients with fashion trends, and finding the correct colors, sizes, and styles.
- Used the cash register to ring people out, while practicing customer service roles and engaging with customers.
- Consulted with clients on current trends, offered advice on flattering clothing, and provided insight on different items of clothing and accessories.
- Completed inventory and organized through multiple boxes of clothing, sorting them by size, color, etc.
Education
Environmental Studies
Salve Regina University
Newport, RI05.2026
High School Diploma -
Hopewell Valley Central High School
Pennington, NJ06.2022
Skills
- Customer Service
- Flexible Work Schedule
- Inventory Monitoring
- Supply Management
- Teamwork and contribution
- Relationship Building
- Cash Register Operation
- Time management
- Expense tracking
- Financial Management
Timeline
Stylist Assistant
Francesca's Boutique
10.2023 - 05.2024
Car Wash Attendant
Hopewell Valley Car Wash
07.2021 - 08.2024
Environmental Studies
Salve Regina University
High School Diploma -
Hopewell Valley Central High School
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