Sales Manager
Murager Qalan
08.2024 - 11.2024
Aiym Doszhan
International relations
New York,NY
Timeline
Volunteer at the Ministry of Foreign Affairs of KZ
Rahat
06.2023 - 05.2024
Intellectual Property Law Firm
Diana Serkozhakyzy
03.2023 - 07.2024
Bachelor Degree - Diplomacy And Politics
Kazakh University of International Relations
2019.09 - 2023.07
Work History
Sales Manager
Murager Qalan
08.2024 - 11.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Attended industry events and conventions to expain sales opportunities.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
- Secured lucrative contracts with major accounts, leveraging strong negotiation skills and deep industry knowledge.
- Built relationships with customers and community to establish long-term business growth.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Intellectual Property Law Firm
Diana Serkozhakyzy
03.2023 - 07.2024
- Contributed to a positive work environment by assisting colleagues with tasks during busy periods or when additional support was needed.
- Enhanced client communication by promptly responding to inquiries and providing accurate case status updates.
- Assisted with drafting legal documents, ensuring accuracy and adherence to deadlines while supporting attorney caseloads.
- Contributed to a professional atmosphere by maintaining a clean and organized workspace, greeting clients warmly upon arrival, and assisting with client intake procedures.
- Ensured confidentiality of sensitive client information by adhering to strict data privacy standards in all aspects of work performance.
- Collaborated with the firm's marketing team on developing promotional materials that highlighted the practice’s expertise and achievements.
- Managed incoming mail, distributing correspondence to appropriate team members while ensuring prompt attention to time-sensitive materials.
- Assisted in the onboarding process for new employees by providing guidance on firm policies and procedures.
- Supported attorneys in preparing for trials, depositions, and other legal proceedings through thorough research and document preparation.
- Facilitated efficient delivery of legal documents by coordinating courier services and tracking packages to ensure timely arrival.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Followed company policies and procedures during shift.
- Drove safely at all times to avoid accidents and harm.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Contacted customers to confirm delivery details and locations.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Delivered packages to customer doorsteps and business offices.
Volunteer at the Ministry of Foreign Affairs of KZ
Rahat
06.2023 - 05.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Improved literacy rates with weekly volunteer tutoring sessions.
- Enhanced visitor experience by conducting informative and engaging museum tours.
- Created educational materials to convey important information to service recipients.
- Kept case files updated, accurate and aligned with requirements.
- Maintained internal database of service workers, participants, activities and other relevant details.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Education
Bachelor Degree - Diplomacy And Politics
Kazakh University of International Relations
Almaty, Kazakhstan 2019.09 - 2023.07
Work Preference
Work Type
Full TimeInternshipLocation Preference
On-SiteImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsTeam Building / Company RetreatsPaid sick leaveSkills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
Languages
Russian
Native or Bilingual
English
Limited Working
Turkish
Limited Working
Kazakh
Native or Bilingual