Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aiyona Lane

Wichita Falls,TX

Summary

Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

2
2
years of professional experience

Work History

Cashier

Concrete Rose Scrubs
02.2023 - 07.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Lifted up to [Number] pounds at once and used forklift to move heavier loads

Server

350 Grace
07.2022 - 02.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Cashier

Dollar General
07.2021 - 03.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Stocked, tagged and displayed merchandise as required.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Monitored self-checkout systems and provided help in resolving complex problems.

Education

High School Diploma -

Matthew Fontaine Maury High School
Norfolk, VA
06.2020

Skills

  • Customer Relations
  • Stocking and Replenishing
  • Liquor Law Compliance
  • Regulatory Compliance
  • Safety Verifications
  • Customer Seating
  • Records Maintenance
  • Cash Drawer Management
  • Total Sales Reconciliation
  • Expense Tracking
  • Customer Service Excellence
  • Order Taking
  • Training and Development
  • Refunds and Exchanges
  • Cleaning and Sanitizing

Timeline

Cashier

Concrete Rose Scrubs
02.2023 - 07.2023

Server

350 Grace
07.2022 - 02.2023

Cashier

Dollar General
07.2021 - 03.2022

High School Diploma -

Matthew Fontaine Maury High School

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Aiyona Lane