Aiza Eichas

• Accurately inputs data and functionally operates in the ERP and infosyteline system and powerlink.
• Coordinates and expedites the flow ofmaterials, parts, components and assemblies within or between departments inaccordance with production and shipping schedules or department supervisors'priorities.
• Verifies the correctness of materials needed in assembly and machining department
• Compiles and records production data from customer orders, work tickets, product specifications, and individual worker production sheets following prescribed procedures and using various word processing techniques.
• Calculate such factors as types and quantities of items produced, materials used, amount of scrap, frequency of defects, and worker and department production rates.
• Prepares production reports based on data compiled, tabulated and computed, following prescribed formats.
• Compiles detailed production sheets or work tickets for use by production works as guides in assembly or manufacture of products.
• Performs other duties as assigned to meet organizational/operational objectives.
• Ensures orderly production and distribution of products by pulling orders from inventory, delivering production materials and supplies where needed, and staging finished product final distribution.
• Contributes to the orderly operation of stock and/or materials storage area.
• Receives credit-return material and supplies from production by verifying materials and supply codes, lot numbers, and quantities.
• Keeps inventory, loading areas, and machinery clean.
• Open containers, sort, and catalog materials.
• Learns and adheres to workplace safety regulations.

• Operate manufacturing machinery in PKG Manufacturing
• Utilize inspection tools, including visual inspection, to assess product quality
• Adhere to all approved and documented processes
• Work closely with maintenance/engineering to minimize equipment downtime
• Work closely with other manufacturing support areas to coordinate activities
• Maintain a clean & orderly work environment
• Escalate issues to supervisor, mechanic, or engineer
• Participate in effective shift crossovers
• Accurately complete documentation to ensure acceptable quality records
• Maintain individual training records
• Work with computer controlled equipment and processes
• Follow safety procedures and practices
• Perform other duties as assigned

• Responsible for handling all incoming calls from customers, vendors, and other persons.
• Performs outgoing calls to check on customers product ordering and bulk CO2 tank fill percentages.
• Assists all customers and persons that come to front counter.
• Inputs orders from customers for product and service.
• Performs cash register functions for orders from drivers and customers at front counter.
  
• Assists salesmen with customer account inquiries.
• Creates purchase orders for bulk CO2 drivers and truck maintenance and company supplies.
• Manages email communication with customers.
• Acts as a liaison between Sales, Dispatch, Service, and Accounts Receivable Departments for incoming customer calls.
• Informs manager of special requests or changes to customer accounts.
• Resolves customer concerns by identifying the best solution and sending any corrections or adjustments to the appropriate department.
• Responsible for making sure proper liability release forms are signed by customers purchasing dry ice, gases, or propane.
• Examines certification dates on customer owned cylinders and propane tanks to verify they are within current date specifications.
• Responsible for staying informed with any changes made to operating procedures and products that are stocked.

verifies automotive parts threads using an accu-tapper , stamping and runs a verification machine.

• Maintains inventory accuracy for the facility by binning and picking merchandise utilizing the inventory management system, completing bin audits, working inventory exceptions and correcting shelf capacities.
• Maintains merchandise presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up cleaning and organizing product displays, signing and pricing merchandise appropriately and securing fragile and high-shrink merchandise.
• Maintains the lawn and garden area in accordance with company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise/supplies, identifying shrink and damages, and ensuring a safe work environment.
• Maintains the lawn and garden area in accordance with company policies and procedures by safely watering and caring for plants and flowers and receiving plants and flowers by verifying conditions and logging quantities received.
• Maintains merchandise presentation in the lawn and garden area by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up, cleaning, and organizing product displays, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise.
• Provides customer service by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, and promoting products and services, while maintaining a safe shopping environment.
• Receives and stocks merchandise/supplies from distribution centers and suppliers and organizes and maintains the lawn and garden area by following company procedures, utilizing equipment appropriately, merchandising, and completing and retaining required paperwork, logs, and other documentation.
• Operates equipment, such as cash registers and related tools, to process customer purchases using appropriate procedures for different payment types and items sold.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• primarily assist customers includes greeting store patrons, providing product knowledge, directing customers to fitting rooms, and completing transactions on the cash register.

• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered constant flow of customer calls with minimal wait times.
• Answered customer telephone calls promptly to avoid on-hold wait times.

Project: UNITED HEALTHCARE CLAIMS DEPARTMENT

Behavioral and Mental health and Dental

• provides patient's mental and behavioral health benefits and process claims.
• Answers incoming calls from dental office and communicates with dental personnel in regards with patient's dental benefits and status of claims

Project: TELSTRA DIGITAL

• Provides assistance to customer's phone billing , accounts , service inquiry and troubleshooting .
• Knowledgeable in the use Siebel CRM application software