Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

Aizada Kochorbaeva

Schaumburg,IL

Summary

A seasoned leader, staff management and customer service, I spearheaded initiatives that significantly enhanced operational efficiency. My decision-making and sales techniques resulted in achievements, including improved service quality.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Manager of Savings Bank #28

RSK Bank
Bishkek
04.2018 - Current
  • Implemented process improvements, resultingin an increase in operational efficiency.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Assigned work and monitored performance of project personnel.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Analyzed business performance data and forecasted business results for upper management.

Accountant of the Savings Bank Department #22

RSK Bank
Bishkek
03.2015 - 04.2018
  • High-quality and timely customer service af the Bank

Intern in the Management of the Bank #22

RSK Bank
Bishkek
02.2015 - 03.2015
  • Identified needs of customers promptly and efficiently.
  • Maintained positive working relationship with fellow staff and management.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked effectively in team environments to make the workplace more productive.

Chief Spesialist of the Legal Support Department

State Enterprise of the Ministry of Foreign Affair
Bishkek
03.2014 - 12.2014
  • Oversaw quality control to identify inconsistencies.
  • Participated in ongoing training and compliance activities.
  • Worked closely with human resources to support employee management and organizational planning.

Assistant to the Administrator

Parliament of the Kyrgyz Republic
Bishkek
01.2011 - 03.2011
  • Ordered supplies when needed while staying within budget guidelines.
  • Scheduled meetings and appointments for the Administrator.

Secretary of the Parliamentary Administration

Parliament of Kyrgyz Republic
Bishkek
09.2009 - 01.2011
  • Raised funds by organizing multiple events and diligently managed details to meet deadlines.
  • Drove customer feedback to deliver information to management for corrective action.
  • Composed and distributed reports, routine correspondence and meeting notes with job-related software.

Education

University Degree - Finance And Credit

Kyrgyz National University
Bishkek
05-2011

High School Diploma -

Gymnasium #68
Bishkek
05-2003

Skills

  • Sales techniques
  • Staff management
  • Customer service
  • Decision-making

Affiliations

  • Playing Volleyball

Accomplishments

  • Rewards for attracting depozits and exceeding plans.

Certification

  • Letters of thanks and diplomas of the Bank.

Languages

English
Limited

Timeline

Manager of Savings Bank #28

RSK Bank
04.2018 - Current

Accountant of the Savings Bank Department #22

RSK Bank
03.2015 - 04.2018

Intern in the Management of the Bank #22

RSK Bank
02.2015 - 03.2015

Chief Spesialist of the Legal Support Department

State Enterprise of the Ministry of Foreign Affair
03.2014 - 12.2014

Assistant to the Administrator

Parliament of the Kyrgyz Republic
01.2011 - 03.2011

Secretary of the Parliamentary Administration

Parliament of Kyrgyz Republic
09.2009 - 01.2011

University Degree - Finance And Credit

Kyrgyz National University

High School Diploma -

Gymnasium #68

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Aizada Kochorbaeva