Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aizik Payongayong

Summary

Professional in food production with strong history of maintaining quality and safety standards. Known for collaborative leadership and achieving high efficiency in fast-paced environments. Reliable and adaptable, skilled in training teams and addressing operational challenges with focus on continuous improvement.

Knowledgeable Line cook with solid background in leading food production lines. Proven track record of maintaining high standards in food safety and quality control. Demonstrated ability to train and manage team members effectively, ensuring smooth and efficient operations.

Diligent line cook with solid background in culinary techniques and kitchen operations. Demonstrated ability to execute menu items with precision and maintain high standards of food safety and quality. Proven track record of effective teamwork and adaptability in fast-paced environments.

Experienced with preparing and cooking variety of dishes in fast-paced kitchen environment. Utilizes effective time management and multitasking skills to ensure efficient meal preparation. Knowledge of maintaining food safety standards and creating collaborative team atmosphere.

Overview

11
11
years of professional experience

Work History

Food Line Leader

Buffalo Wild Wings
07.2020 - 03.2025
  • Assisted in training new hires, ensuring they quickly became proficient in their job responsibilities.
  • Streamlined production line efficiency by optimizing team collaboration and organization.
  • Maintained high standards of cleanliness and sanitation to ensure a safe working environment for staff members.
  • Ensured compliance with all local health department regulations, maintaining an exemplary inspection record throughout tenure as Food Line Leader.
  • Reduced food waste through diligent oversight of inventory control and storage procedures.
  • Maintained service standards within food line operations and deployed coaching sessions and motivational recognitions.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Monitored food inventory and supplies to prevent waste.
  • Maximized team productivity by expertly delegating tasks to kitchen staff.
  • Served consistent portions following recipes and control standards.

Restaurant Captain/Restaurant Hostess/Restaurant Server

Buffalo Wild Wings
09.2018 - 03.2020
  • Maintained cleanliness of overall dining room.
  • Monitored daily operations for consistency in service standards, resulting in a high-quality dining experience for all patrons.
  • Trained new team members on restaurant procedures, resulting in a more cohesive and effective staff.
  • Greeted guests, answered questions about menu selections and offered drink pairings.
  • Collaborated with kitchen staff to ensure timely preparation and presentation of meals, enhancing guest dining experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Shift Leader

Jamba Juice
04.2014 - 09.2018
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.

Education

High School Diploma -

Monterey County Home Charter School
Salinas, CA
06-2014

Skills

  • Team leadership
  • Cleanliness standards
  • Focus on client satisfaction
  • Culinary presentation
  • Effective team collaboration
  • Effective time management

  • Skilled at managing multiple tasks
  • Strategic team guidance
  • Food safety protocols
  • Knowledge of safety regulations
  • Workplace safety training
  • Experience with sanitation compliance

Languages

English
Full Professional

Timeline

Food Line Leader

Buffalo Wild Wings
07.2020 - 03.2025

Restaurant Captain/Restaurant Hostess/Restaurant Server

Buffalo Wild Wings
09.2018 - 03.2020

Shift Leader

Jamba Juice
04.2014 - 09.2018

High School Diploma -

Monterey County Home Charter School