Summary
Overview
Work History
Education
Skills
Certification
Projects
Websites
Timeline
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AIZIREK TOKTOSUN

Dallas,TX

Summary

Results-driven DevOps Engineer with 5+ years of experience in IT, cloud infrastructure, and automation. Expertise in programming, configuration management, CI/CD, and IaC enhances technical recommendations and project implementations. Skilled in orchestration, containerization, and cloud services, with a proven ability to build and optimize critical cloud deployments while leading multidisciplinary teams to achieve project goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Observability Engineer

The Home Depot Inc
Dallas, Texas
11.2024 - Current
  • Built scalable observability solutions integrating Grafana, Prometheus, and BigQuery, providing real-time visibility into infrastructure, applications, and IoT/ESL device health across distributed environments
  • Implemented Observability as Code (OaC) using Grafana, Prometheus, and Terraform, automating dashboard provisioning and monitoring configurations with version control
  • Integrated observability into CI/CD pipelines and deployment workflows, enabling proactive monitoring, deployment validation, and improved system resilience
  • Optimized alerting and incident response workflows, reducing alert noise and enhancing system reliability and response efficiency
  • Conducted data-driven root cause analysis (RCA) using SQL and metrics analysis to identify system failures, contributing to improved operational stability
  • Created and maintained runbooks, dashboards, and Confluence documentation, facilitating faster troubleshooting and fostering cross-team collaboration

DEVOPS ENGINEER

IBM
10.2021 - 10.2024
  • Developed infrastructure automation and CI/CD processes, integrated solutions, and built scalable cloud infrastructure.
  • Collaborated with team to assess requirements and engineered pipelines, tools, and services for effective system solutions.
  • Deployed Docker Container using HELM CHARTS into Kubernetes Clusters and created and managed Docker deployment pipelines for custom application images.
  • Managed Kubernetes on Google Cloud Platform and EKS.
  • Creating an AKS cluster and Deploying an Azure Kubernetes Service Cluster. Built 14 CI/CD pipelines in the ROSA OpenShift cluster resulting in a 25 to a 30-minute reduction in deployment time. Utilized AWS API to create a code (release management) pipeline for five environments, and improved version integrity per deployment.
  • Managed GitHub repositories and permissions, including branching and tagging.
  • Demonstrated excellent configuration management using Ansible Tower and Ansible, automated operations and development tasks with Jenkins, and automated infrastructure and deployments with Ansible, Terraform, and Jenkins.
  • Configured Tekton Cluster pipeline for integrating development (DynaTrace) and production (Sumo) environment metrics into dashboards for faster and more accurate data collection.
  • Applied Kubernetes and Docker knowledge to evaluate and find the root cause of issues in the CI/CD pipelines. Leveraged expertise in AWS cloud services such as EC2 and auto-scaling, as well as configuration management and automation tools.
  • Decreased the manual deployment process from 3 hours to a 45-minute automated process by creating services to expose deployments in the Kubernetes clusters, installing Kubernetes clusters, configuring and monitoring failed deployments in various namespaces and building and maintaining Kubernetes on AWS using Terraform.
  • Configured AWS services using Terraform, defining the EC2, S3, VPCs, subnets, ASG, Security Groups, and Route53.
  • Managed and updated AWS AMI images using Packer and implemented IaC through AWS CloudFormation and Terraform.
  • Resolved issues with GitLab, AWS Code Pipeline, and integrated CloudFormation CI/CD pipeline to restore functionality.
  • Monitored and managed automated CI/CD pipelines with Jenkins and configured Jenkins plugins to enhance productivity.

SITE RELIABILITY ENGINEER

APPLE INC
10.2020 - 09.2021
  • Migrated 12 Kubernetes clusters with over 100 nodes from bare metal to Google Cloud Platform, enabling client to achieve cloud migration goals and sunset bare metal infrastructure.
  • Automated application deployment process by writing Prometheus and YAML scripts for all Kubernetes clusters, reducing deployment time from 48 hours to 6 hours.
  • Developed and maintained Continuous Integration and Continuous Deployment systems using tools like GitHub, Jenkins, and Helm.
  • Maintained services to meet service-level agreements (SLAs) or service-level objectives (SLOs) by measuring and monitoring availability, performance, and overall system health.
  • Managed infrastructure services, including deployment, operation, and troubleshooting.
  • Supported large capacities and scale reliability in a 24/7 environment, monitoring and analyzing application performance.
  • Responded to incidents to maintain system SLO/SLA, review and follow up production incidents.
  • Collaborated with architects to design and plan overall migration, leveraging strong understanding of distributed and client-server architectures.
  • Integrated, maintained, and automated application operations; tested, examined code, and analyzed results.
  • Established best practices and design patterns supporting Cloud deployment using containerization, Continuous Integration, test automation, and Continuous.
  • Exported Data Center Data (SQL, MYSQL, Elasticsearch) using Kubernetes and achieved successful pre-work for migration to complete one time.

DEVOPS ENGINEER

ITRON INC
05.2019 - 09.2020
  • Managed, improved, and monitored cloud infrastructure on AWS, EC2, S3, and RDS, including backups, patches, and scaling.
  • Orchestrated operational tasks using Ansible playbooks and provisioned instances using Terraform, different environmental tools, and a vault for securing and storing sensitive data.
  • Implemented Configuration Management and Infrastructure as Code (CloudFormation, Terraform, Ansible, Python).
  • Built and deployed multiple applications utilizing Amazon S3, RDS, IAM, SQS, and SNS, focusing on high availability, fault tolerance, and auto-scaling.
  • Designed, developed, and implemented system engineering solutions, configured, deployed, and tested applications in multiple environments.
  • Supported operating systems and performance tools, infrastructure environment, and server configurations.
  • Executed manual and automated application testing. Developed and implemented testing and data analysis scripts and created backup automation and scheduled scripts.
  • Effectively collaborated with teams and users to ensure codes and specifications met client requirements and achieved application functionality, stability, and availability targets.
  • Executed IT tasks based on project requirements and assisted with project execution.
  • Delivered operational support, troubleshoot system issues by investigating underlying problems and provide resolutions.

Education

Bachelor of Economics - Business And Managerial Economics

Osh State University
Kyrgyzstan
09-2019

Skills

  • AWS
  • GCP
  • CloudFormation
  • Terraform
  • Ansible
  • Docker
  • Kubernetes
  • CI/CD
  • Jenkins
  • CloudWatch
  • Digital Ocean
  • Packer Builder
  • GitHub
  • GitLab
  • Infrastructure automation
  • Observability solutions

Certification

• Certified Kubernetes Administrator - CKA
• Certified Jenkins Engineer
• AWS Certified - Solutions Architect Associate
• HashiCorp Certified: Terraform Associate

Projects

  • DISASTER RECOVERY: R1SOFT BACKUP PROVISIONED ANSIBLE TOWER
  • PROVISIONED GCP KUBERNETES WITH TERRAFORM
  • BUILT MONITORING TOOL GRAFANA
  • SETUP TEKTON PIPELINES

Timeline

Observability Engineer

The Home Depot Inc
11.2024 - Current

DEVOPS ENGINEER

IBM
10.2021 - 10.2024

SITE RELIABILITY ENGINEER

APPLE INC
10.2020 - 09.2021

DEVOPS ENGINEER

ITRON INC
05.2019 - 09.2020

Bachelor of Economics - Business And Managerial Economics

Osh State University
AIZIREK TOKTOSUN