AJ Baumann

- Assist guests with their VIP packages and experiences including guest check-in, merchandise distribution, building and maintenance of lounge areas, and direction to designated seats on site.

- Quickly troubleshoot and resolve issues with guests regarding their VIP package.

- Organize guests between multiple VIP package tiers, experiences, and merchandise packages.

- Count and manage inventory for specific shows.

- Communicate with incoming road representatives about venue information including on site layout, count in times, and ticket sales.

- Keep track and properly record inventory and sales for the tour.

- Build a clean and organized display and selling area for vending.

- Monitor inventory levels and communicate properly with road representatives to maximize sales.

- Interact politely and efficiently with customers for a quick and friendly sale.

- Settle shows independently using AtVenu or Square software.

- Meet and communicate with tour managers to complete a wide range of tasks in order to make their day successful.

- Complete shopping lists and build dressing rooms prior to bands entering the venue.

- Safely transport crew to offsite locations such as hotels, store runs, and food runs.

- Ability to handle multiple tasks in a fast paced environment.

- Organize all cash transactions distributed by the tour and keep record of all receipts and purchases.