AJ Islam
Nöksu
YONKERS,New York
1
Language
13
years of professional experience
Guest-focused and detail-oriented Restaurant Captain with a strong passion for fine dining and luxury hospitality. Skilled in delivering exceptional personalized service, leading front-of-house teams, coordinating seamless dining experiences, and maintaining the highest standards of service excellence. Knowledgeable in food and wine pairing, menu presentation, beverage service, and fine dining etiquette. Experienced in anticipating guest needs, handling special requests, and building lasting guest relationships through professionalism and attention to detail. Committed to creating memorable dining experiences while supporting team performance and upholding the restaurant’s standards of excellence.
Work History
Captain
11 Months- Supervise and coordinate servers and front-of-house staff during daily service. Welcome guests, manage table assignments, and ensure personalized service. Maintain fine-dining service standards, including proper table setup and presentation. Explain menus, daily specials, ingredients, and food and wine pairings. Coordinate with the kitchen to ensure timely and accurate food delivery. Handle guest complaints and special requests professionally. Train and guide team members on service procedures and hospitality standards. Monitor cleanliness, table readiness, and dining room presentation. Support upselling initiatives and promote food and beverage selections. Communicate effectively with chefs, kitchen staff, and senior management to improve service and resolve operational issues. Performance Management: Evaluate employee performance, provide feedback, and support professional development. Sales and Revenue Growth: Identify opportunities to increase revenue through promotions, menu recommendations, and improved guest engagement. Opening and Closing Procedures: Oversee cash handling, reservations, floor assignments, daily reports, and opening and closing duties.
- Role & Tasks
Captain
3 Years- Delivered exceptional fine dining service while maintaining the highest standards of hospitality and professionalism. Built strong relationships with regular guests by remembering their preferences and providing personalized service. Welcomed VIP guests and handled special occasions, private dining, and special requests. Ensured every guest received attentive, timely, and memorable service. Managed guest expectations and resolved service concerns with professionalism and discretion. Provided personalized, professional service while anticipating guest needs and handling special requests. Demonstrated extensive knowledge of food menus, wine lists, spirits, and cocktail selections. Recommended food and wine pairings to enhance the guest dining experience. Coordinated closely with the kitchen and management team to ensure timely and accurate food delivery.
- Role & Tasks
Captain
3 Years 5 Months- Led and supported servers, bussers, and support staff to maintain high service standards. Managed table assignments, reservations, and guest seating to ensure efficient dining room operations. Provided personalized, professional service while anticipating guest needs and handling special requests. Demonstrated extensive knowledge of food menus, wine lists, spirits, and cocktail selections. Recommended food and wine pairings to enhance the guest dining experience. Coordinated closely with the kitchen and management team to ensure timely and accurate food delivery. Handled guest complaints and special situations professionally, ensuring customer satisfaction. Trained and mentored new team members on service standards, menu knowledge, and restaurant procedures. Maintained dining room presentation, cleanliness, and organization while following health and safety standards.
- Role & Tasks
Lead Server
3 Years 9 Months- Through my years of Hospitality Experience, including open Table/Micros and currently as a senior front server at Bouley. My passion is to continues pleasing guest by providing the best possible service through attention to detail, while anticipating their needs. Memorized restaurant wine stock and the meals they should accompany. Write patron's food order on slips, memorize order, or enter order in computer for transmittal to kitchen. Clean all work areas, equipment, dishes, and silverware, ensure they are stored appropriately in according to state law.
- Role & Tasks
Education
Bachelor of Technology Degree - electrical engineering tech
GPA: 3.5
Diploma Degree
GPA: 3.44
Skills
Highlighted
Cocktail Making
Fine Dining Service
Culinary & Kitchen
Advanced Knife Skills
Basic Knife Skills
Charcuterie and Cheese Board Arrangement
Dressing Making
Food Preparation
Portioning
Wok Cooking
Woodfire Cooking
Cross-Functional
Attention to Detail
Can Lift Up to 50 Lbs
Communication
Interpersonal Skills
Positive Attitude
Problem Solving Skills
Teamwork
Business Operations
Food Safety Knowledge
POS Systems
Resy
Team Development
Toast POS
Wine & Beverage
Beer Knowledge
Coffee Knowledge
Wine Cellar Organization
Wine Service
Service
Customer Service
High Volume Service
Service Procedures
Baking & Pastry
Dough Making
Additional Skills
Page
Spot On
LANGUAGES
English (Fluent)
Interests
captain
led server
LINKS
Website – Nyc times
DREAM JOB
captain/Server, manager. Islam3z@yahoo.com 7183062129
Timeline
Captain
Nöksu
12.2025 - CurrentRead More
Captain
SAGA NYC
07.2022 - 07.2025Read More
Captain
08.2018 - 01.2022Read More
Lead Server
Bouley Restaurant
07.2013 - 04.2017Read More
F.k.lane Hs
Diploma Degree
Read More
New York City College of Technology
Bachelor of Technology Degree from electrical engineering tech
Read More