A.J. MARTINEZ
Canoga Park,CA
Summary
Compassionate and dedicated professional with hands-on experience mentoring and supporting youth through life skills coaching, behavioral de-escalation, and group facilitation. Including direct experience supporting youth on the autism spectrum and developmental needs. Combined with a strong professional background in communication, boundary-setting, and cross-functional roles in youth content moderation, I bring sound judgment, patience, and genuine care for adolescent development to a Care Coordinator role.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Social Media Director
Cerberean Group
07.2024 - 01.2026
- Directed social media strategy across 80+ nationwide accounts, enhancing visibility and driving cultural relevance.
- Integrated AI prompting and automation to scale content ideation, copywriting, and performance optimization.
- Developed trend-driven campaigns across Instagram, TikTok, YouTube, and LinkedIn, fostering authentic engagement.
- Applied cultural awareness to ensure messaging aligned with diverse communities while staying brand-safe.
- Built and nurtured real communities, amplifying loyalty, conversation, and user-generated content.
- Partnered with creative, marketing, and content teams to ensure consistent brand storytelling across channels.
- The Mint
Content Moderator
Feishu
12.2022 - 04.2024
- Monitored and analyzed flagged content, ensuring compliance with global guidelines.
- Identified behavioral trends and cultural patterns to inform moderation and engagement strategies.
- Trained teams on tools, dispute resolution, and evolving platform policies.
- TikTok
Youth Development & Behavioral Support
Cumonion de Gracia Church & ABC Academy
Gilbert, Arizona
07.2020 - 10.2022
- Life group sessions focused on life skills, decision-making, and social-emotional development for teens.
- Facilitated discussions and activities to help youth build goal-setting and problem-solving skills.
- Modeled healthy coping strategies, active listening, and conflict resolution within a group setting.
- Volunteered at special needs schools, assisting with student activities and lunch supervision, gaining hands-on experience supporting children on the autism spectrum and developmental needs.
- Created a supportive space where youth regularly opened up about family and personal challenges, offering active listening and encouragement.
Content Moderator
Cognizant
05.2018 - 03.2020
- Evaluated and reviewed content for compliance across platforms.
- Adapted to evolving technologies and updated moderation systems.
- Delivered timely, accurate decisions on reported incidents, protecting community safety.
- Meta
Skills
- Youth Mentorship
- Behavioral De-escalation and Redirection
- Active listening
- Group Facilitation
- First-Aid
- Boundary Setting
- Conflict Resolution
- Life Skill Coaching
- Patience-Based Communication
- Community Building and Cultural Awareness
- Leadership and Cross-Functional Team Alignment
- Canva
- Adobe Design
- Video Editing
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Social Media Director
Cerberean Group
07.2024 - 01.2026
Content Moderator
Feishu
12.2022 - 04.2024
Youth Development & Behavioral Support
Cumonion de Gracia Church & ABC Academy
07.2020 - 10.2022
Content Moderator
Cognizant
05.2018 - 03.2020