Summary
Overview
Work History
Education
Skills
Awards/Skills
Certification
Timeline
Generic

AJ Porter

Royal Oak

Summary

Proven ability to make significant impacts on efficiency and guests satisfaction in previous roles.

Committed to ensuring genuine satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Part-Time Private Event Coordinator

The Royce
01.2025 - 08.2025
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Brainstormed and implemented creative event concepts and themes.
  • Developed detailed event reports, documenting all aspects of each event.
  • Handled booking deposits & payments.
  • Commission based pay structure.

Events Operations Manager

Method Co.
06.2023 - 01.2025
  • Opened a brand new Event program in a 26 story hotel & apartment building
  • First Operations manager to join the Anthology Events Team which is the first of its kind for Method Co
  • Staffed and led teams of over 40 members, as well created serve out plans, itinerary, and set-up list
  • Handled all of the Events Accounting reports and reconciliation
  • Responsible for all team hiring, scheduling, and payroll
  • Recruited, interviewed, and trained
  • Maintained alcoholic beverage inventory and ordering
  • Coordinating closely with vendors, VIP clients, and corporate companies to execute events to their liking
  • Executed events generating over $600,000 in revenue in my first 6-months with the company

PDR Lead/ Banquet Captain

NOHO Hospitality
08.2019 - 06.2023
  • Company Overview: A New York Based team expanded throughout eastern U.S, run by award winning Chef Andrew Carmellini
  • Working for NoHo Hospitality group
  • Worked elite events at the Shinola Hotel performing an array of tasks, while upholding world class standards of service
  • Vast knowledge of Southern Italian Cuisine as well as wine
  • Worked high-end weddings and event for Shinola Hotel
  • Lead events in the San Morello Private Dining Room
  • A New York Based team expanded throughout eastern U.S, run by award winning Chef Andrew Carmellini

Program Launch Specialist

Jackson Dawson
01.2021 - 06.2021
  • Ability to uphold a consistent polished and professional phone and in-person presence with the company
  • High volume call/email communication
  • Knowledge in Ford Broncos capability and features
  • Possess exceptional data entry/excel experience for thousands of attendees
  • Maintain a productive work environment through fluid direction, changes, and new ideas
  • Experience with Project management
  • Created UAT for new websites
  • Responsible for new event planning/coordination for attendees
  • Create Microsoft Word/Excel/PowerPoint presentations to better assist the team and display new data

Customer Service Representative/Bank Teller

Comerica Bank
01.2020 - 10.2020
  • At Comerica I executed the proactive marketing activities for the attraction, retention and expansion of customers
  • Provided for Customer Engagement by introducing customers to Comerica's product and services and addressing customer questions: how-to use products and services and follow-ups on a timely basis
  • Ensure compliance with applicable federal, state and local laws and regulations, and Comerica's policies and procedures

Education

AAS Degree - Professional Culinary

Schoolcraft College
Livonia, Michigan
01.2022

Diploma -

Plymouth High School
Canton, Michigan
05.2017

Skills

  • Venue Management
  • Team Leadership
  • Client meetings
  • Professionalism
  • Event/Sales Coordination
  • Budgeting and finance
  • Marketing and promotion
  • Transportation and logistics coordination
  • Complaint resolution
  • Customer relationship management (CRM)

Awards/Skills

  • 2017 Award of Academic Excellence in Culinary Arts & Restaurant Management
  • The ProStart National Certificate of Achievement (COA)
  • 2nd Place 2017 State Sanitation Quiz Bowl, 03/20/17
  • 2nd Place Prostart 2017 Culinary Competition, 03/20/17
  • Involved in my very own Catering / Event Business AP Quality Experience
  • Professional DJ

Certification

  • Serv Safe Certified 2020
  • Alcohol Safety 2023
  • National Restaurant Association Certificate Of Completion 2017

Timeline

Part-Time Private Event Coordinator

The Royce
01.2025 - 08.2025

Events Operations Manager

Method Co.
06.2023 - 01.2025

Program Launch Specialist

Jackson Dawson
01.2021 - 06.2021

Customer Service Representative/Bank Teller

Comerica Bank
01.2020 - 10.2020

PDR Lead/ Banquet Captain

NOHO Hospitality
08.2019 - 06.2023

Diploma -

Plymouth High School

AAS Degree - Professional Culinary

Schoolcraft College

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