Arthur Sims
Caldwell,TX
Summary
Dynamic leader with a proven track record at SSC Services For Education, where I significantly reduced staff turnover by fostering a supportive environment and championing professional development. Expert in operations management and staff training, I excel in driving performance improvements and promoting a culture of safety and excellence. Skilled in decision-making and customer service, I consistently deliver results by empowering teams and leveraging innovation.
Overview
12
12
years of professional experience
Work History
Unit Director
SSC Services For Education
08.2012 - Current
- Reduced staff turnover rates by fostering a supportive work environment and providing professional development opportunities.
- Promoted a culture of safety within the unit by conducting regular risk assessments and implementing necessary preventive measures.
- Utilized data-driven decision making to identify areas for improvement within the unit''s performance metrics.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Established team priorities, maintained schedules and monitored performance.
- Developed detailed plans based on broad guidance and direction.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
Education
High School Diploma -
Blinn College
Bryan, TX05-2004
Skills
- Operations Management
- CRM Management
- Staff Development
- Network Administration
- Innovation management
- Staff Training
- Positive Attitude
- Customer Service
- Team Leadership
- Decision-Making
- Professional and Courteous
- Team Development
- Employee Coaching and Mentoring
- Staff Scheduling
- Policy Implementation
- Records Management
- Payroll
Affiliations
- American Cornhole League
- Custodial Management Association Texas
Timeline
Unit Director
SSC Services For Education
08.2012 - Current
High School Diploma -
Blinn College