AJ Thomas
Greensboro,NC
Summary
Dynamic Utility Locator with extensive experience at USIC Locating Services, skilled in ground-penetrating radar and regulatory compliance. Proven ability to enhance customer relations and ensure safety on construction sites. Adept at analyzing blueprints and collaborating with teams to deliver precise utility locates, consistently exceeding project expectations. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
5
5
years of professional experience
Work History
Utility Locator
USIC Locating Services
Brooklyn, NY
05.2023 - Current
- Performed precise measurements and calculations to accurately determine the depth and position of buried pipes, cables and conduits.
- Participated in regular meetings with management team members to discuss progress on current projects.
- Prepared detailed reports documenting all findings from utility locates.
- Ensured compliance with federal regulations regarding underground utility marking requirements.
- Assisted in training new employees on proper safety protocols when working near underground utilities.
- Worked with customers to develop solutions for locating difficult-to-find utilities.
- Analyzed blueprints, maps and other documents to identify the exact locations of underground utilities.
- Responded to customer inquiries regarding utility location services.
- Communicated effectively with clients concerning any changes or updates made during the course of a project.
- Conducted detailed surveys using specialized equipment, such as ground-penetrating radar systems, in order to locate buried utilities.
- Coordinated with supervisors, engineers and other personnel in order to ensure that all locates were completed safely and efficiently.
- Implemented best practices for safe operation of heavy machinery used during excavations.
- Maintained accurate records of all utility locates performed including date, time and location information.
- Completed inspections on utilities to assess safety and compliance with applicable regulations.
- Designated potential locations for new lines based on utility lines already in place.
- Identified and sketched locations of utility lines and marked areas of existing utilities for future usage.
- Located and determined depths of underground facilities and lines using equipment.
- Used tools, equipment and vehicles to avoid injuries and mishaps.
- Used paint, flags and other methods to communicate utility information to excavators and other appropriate personnel.
- Searched for underground utilities in various weather conditions and notified supervisor of field issues.
- Responded to emergency situations quickly that arose following illegal excavations and provided effective remediation.
- Communicated with customers to access work areas and explain work.
Delivery Driver
Fed Ex Ground
Brooklyn, NY
12.2021 - 05.2023
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas, and maintaining vehicle control.
- Inspected the truck for defects and safe operating conditions before, during, and after trips.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Received daily delivery instructions and route assignments from dispatch.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Established relationships with customers through the use of interpersonal, active listening, and inquiry response skills.
- Notified customers of delays to decrease calls to support.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Handled merchandise in accordance with product handling standards.
- Verified accuracy of items loaded onto truck against shipping documents.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Kept accurate logs of all deliveries and trips.
Customer Service Representative
Ace Hardware
Brooklyn, NY
05.2021 - 10.2021
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
- Addressed inquiries, resolved customer issues, and managed customer relations.
- Consulted with customers regarding their needs, and addressed their concerns.
- Followed policies and procedures to meet or exceed established performance requirements.
- Trained new hires on products and services, best practices, and protocols to reduce process gaps.
Volunteer
Department of Sanitation NYC
Brooklyn, NY
02.2021 - 03.2021
- Followed directions from supervisors and completed tasks within appropriate timeframe.
Package Handler
Fed Ex Ground
Brooklyn, NY
02.2020 - 12.2020
- Scanned and sorted packages according to destinations and service types using a handheld scanner.
- Sorted packages to the appropriate slide, line, or belt for final distribution.
- Assisted in loading delivery trucks with prepared packages.
- Loaded completed orders on pallets according to delivery numbers.
- Loaded and unloaded shipments from trucks, and picked up and moved heavy packages and items using forklifts.
- Tagged and wrote identifying information on containers, boxes, and cargo.
Education
High School Diploma -
Sangre Grande Educational Institute
Sangre Grande, Trinidad06-2015
Skills
- Utility locating
- Ground-penetrating radar
- Depth measurement
- Blueprint analysis
- Regulatory compliance
- Safety protocols
- Customer service
- Equipment operation
- Team collaboration
- Project management
- Hazardous materials handling
- Construction site experience
- Traffic control
- Cargo handling
- Route planning
- Time management
- Interpersonal skills
- Emergency response
- Loading and unloading
- Defensive driver training
Timeline
Utility Locator
USIC Locating Services
05.2023 - Current
Delivery Driver
Fed Ex Ground
12.2021 - 05.2023
Customer Service Representative
Ace Hardware
05.2021 - 10.2021
Volunteer
Department of Sanitation NYC
02.2021 - 03.2021
Package Handler
Fed Ex Ground
02.2020 - 12.2020
High School Diploma -
Sangre Grande Educational Institute