Summary
Overview
Work History
Education
Skills
Timeline
Generic
Aja Andrews

Aja Andrews

Retail/Manager
Knightdale,NC

Summary

Diligent [Desired Position] with proven ability to manage and lead teams effectively. Successfully implemented process improvements that enhanced operational efficiency and team productivity. Demonstrated strong problem-solving and communication skills to drive team success.

Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.

Overview

23
23
years of professional experience

Work History

Supervisor

Sheetz
12.2023 - 01.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.

Manager

Cruizers
02.2016 - 12.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved safety procedures to create safe working conditions for workers.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Quality Control Assistant

Ann's House of Nuts
02.2010 - 12.2015
  • Supported continuous improvement initiatives by actively participating in meetings and offering insights on potential solutions.
  • Promoted safety awareness among team members, resulting in an accident-free workplace during my tenure as Quality Control Assistant.
  • Demonstrated adaptability in adjusting to changing demands and priorities within the manufacturing environment while maintaining high-quality standards.
  • Enhanced overall product quality through meticulous attention to detail during inspections and documentation processes.
  • Assisted in the development of quality control procedures, ensuring consistent application across production lines.
  • Assisted in training new team members on company quality standards, contributing to a knowledgeable workforce committed to excellence.

Teacher's Assistant

Peaches & Cream Childcare Home
03.2002 - 02.2009
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Maintained safety and security by overseeing students in recess environments.
  • Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
  • Mentored and tutored individual students needing additional help.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Sterile Processing Technician -

Wake Technical Community College
Raleigh, NC
05-2025

High School Diploma -

Roanoke High School
Robersonville, NC
06-2003

Certified Nursing Assistant -

Martin Community College
Williamston, NC
12-2008

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Decision-making
  • Complex Problem-solving
  • Inventory control
  • Team building
  • Schedule development
  • Human resources management
  • Customer relationship management
  • Operational efficiency

Timeline

Supervisor

Sheetz
12.2023 - 01.2025

Manager

Cruizers
02.2016 - 12.2023

Quality Control Assistant

Ann's House of Nuts
02.2010 - 12.2015

Teacher's Assistant

Peaches & Cream Childcare Home
03.2002 - 02.2009

Sterile Processing Technician -

Wake Technical Community College

High School Diploma -

Roanoke High School

Certified Nursing Assistant -

Martin Community College
Aja AndrewsRetail/Manager