Summary
Overview
Work History
Education
Skills
Websites
Certification
CORE COMPETENCIES
Accomplishments
Affiliations
Timeline
Generic

Aja Brewer

Prosper,TX

Summary

Performance-driven AVP of Operations & Real Estate with over 15 years of extensive experience gained across leasing and operations, specifically across SFR residential, multi-family residential, and commercial/specialty property management. Unmatchable expertise in property performance, new business development, occupancy efficiency, tenant & brokerage relationships, and leveraging deep market knowledge to strengthen brand and portfolio values across the Southeast. Solutions-Focused business expert with a track record of building high-performing leasing and operation managers who up-skills on the right balance of expansion negotiation strategies and high ROI sales tactics that boost profitability. Maintained portfolio responsibility of over 8 million sq. ft. Professional with experience in strategic leadership and operational management. Skilled in driving team collaboration and achieving results through adaptive strategies and clear communication. Proficiencies include project management, financial analysis, and process optimization. Known for reliability, flexibility, and strong focus on delivering impactful outcomes.

Overview

16
16
years of professional experience
1
1
Certification

Work History

AVP, Property Operations

Hudson Homes
09.2023 - Current
  • Servant leader with demonstrated expertise in overseeing large scale property portfolios, optimizing operational efficiencies, and driving profitability. Adept at leading cross-functional teams, implementing strategic initiatives, and enhancing client satisfaction.
  • Develop and implement strategic initiatives to enhance property performance, resulting in a 10% increase in NOI over 6 months.
  • Optimize vendor contracts and relationships, achieving cost savings of approximately 50k through strategic negotiations.
  • Lead operations for a portfolio of over 9,000 properties, encompassing 8 million square feet of residential space.
  • Manage and mentor a team of 17 property managers, fostering a culture of accountability and continuous improvement.
  • Collaborate with senior leadership on portfolio acquisitions, dispositions, and capital improvement projects.
  • Managed projects efficiently, ensuring timely delivery and high-quality results.
  • Streamlined communication channels between departments, facilitating better collaboration on projects across the organization.
  • Developed and maintained strong relationships with clients, resulting in increased business opportunities.
  • Maintained compliance with industry regulations by implementing risk mitigation measures and maintaining accurate documentation.

Director of Lease Operations

Amherst
03.2023 - 09.2023
  • Recruited to lead the organization’s largest and most prominent leasing and operations team, rapidly driving occupancy growth and significantly enhancing monthly revenue. Delivered exceptional leadership and mentorship, cultivating high-performing managers and teams. This resulted in increased occupancy and stabilization, maximized rental income, and strengthened relationships with tenants, brokers, and stakeholders.
  • Lead and manage a team of Leasing managers and agents across a mixed portfolio resulting in an improved occupancy rate of 94.5%.
  • Analyzed market trends and adjusted leasing strategies accordingly, resulting in a 3% increase in rental income in less than a year.
  • Collaborated with property management teams to maintain high tenant satisfaction, leading to a retention rate of over 80%.
  • Developed and executed leasing strategies, marketing plans, and promotional activities to attract high-quality tenants.
  • Oversee the negotiation and finalization of leases with tenants, ensuring alignment with company financial goals and legal compliance.

Regional Leasing & Marketing Manager

Excalibur Homes
08.2021 - 11.2022
  • Hired to provide hands-on leadership and operational leadership to accelerate property volume growth across the Atlanta/Nashville leasing area of over 6,500 units by recruiting. Boosted occupancy across portfolios through leasing and applications teams of 20 members during unstable environments. Served as a key stakeholder in the eyes of Presidents, VPs, department heads, and property owners – advising on lease performance and market outlook used to deliver revenue gains of approx. 5% (10M).
  • Spearheaded a successful leasing strategy that resulted in a 35% increase in monthly lease rates and 6% average rent growth for new portfolio listings, leading to the expansion of leasing operations into the highly competitive Nashville market.
  • Led a team of real estate experts to assess the commercial viability of new properties, resulting in the successful development and implementation of customer retention methods that achieved an average 30-day lease-up rate of approx. 80% for newly constructed properties.
  • Participated in weekly leasing meetings with leasing agents, clients, and owners to discuss stagnant stock, obstacles to leasing efforts, and current property portfolio performance.
  • Utilized advanced data analytics and market research to identify high-potential properties and refine leasing strategies, resulting in a 30% increase in overall portfolio value within a 1-year period, with significant revenue growth and increased profitability.

Sr. Regional Lease Manager

First Key Homes
06.2019 - 12.2020
  • Tapped by senior management to administer over 7,000 single-family rental properties in the company’s Largest Region (East) covering states of Georgia (Atlanta), Alabama, North Carolina, South Carolina, and Ohio.
  • Implemented a comprehensive performance tracking system that enabled real-time monitoring of leasing activity and revenue growth, resulting in a 15% increase in overall portfolio value within a 2-year period.
  • Provided weekly briefings to the vice president addressing market trends, policy & procedure updates, and aging inventory.
  • Negotiated new leases, lease renewals, assignments, and revisions with owners and tenants in compliance with established processes and tenant criteria, leading to winning the title of Top Regional Leasing Manager twice in 2020.
  • Managed teams (4) by discussing day-to-day operations remotely throughout the pandemic, ensuring a seamless process execution for all construction and maintenance projects.
  • Held memorable monthly team gatherings to foster community spirit, boost morale, and continued success across all markets.
  • Organized monthly National Leasing conference calls in the absence of the National Leasing Director.
  • Developed and led a high-performance leasing team (14), consistently receiving company leasing awards for exceptional performance and meeting monthly goals.
  • Reduced vacancies and boosted tenant satisfaction by monitoring lease issues and available properties across all areas.

Licensed Real Estate Agent

Invitation Homes
12.2015 - 05.2019
  • Handpicked by senior management to engage with property owners and department heads to navigate the potential property market and determine the business/clients’ expectations and economic feasibility.
  • Implemented a comprehensive applicant screening program resulting in a 30% reduction in tenant turnover and improved satisfaction.
  • Spearheaded end-to-end leasing procedures, including application processing and verification, unit inspections, resident retention efforts, and lease renewal, resulting in a high occupancy rate and satisfied tenants.
  • Implemented a comprehensive client retention program that involved resolving client-raised concerns, providing prompt responses to inquiries, and maintaining a high level of professionalism, leading to a 25% increase in client retention and significant revenue growth.
  • Maximized the use of websites, photographs, and electronic flyers to effectively market properties for sale, resulting in increased exposure and successful sales outcomes.

Floating Property Manager

Stonemark Management
11.2013 - 12.2015
  • Led all property management, maintenance, and lease activities to ensure increased revenue and general performance aligned with company policies and standards. Implemented productive collections strategies to significantly reduce delinquency from 12% to under 3% in 6 weeks, resulting in improved cash flow and decreased risk for the property.
  • Secured a major corporate account providing 20+ leases with guaranteed funding, contributing to stability and security in the property’s revenue stream and reducing occupancy rate in the high 90s.
  • Exceeded monthly Net Operating Income (NOI) targets through effective management of expenses and rent collection, resulting in improved financial performance and profitability for the property.
  • Created appealing advertising materials, utilized online listing platforms, and hosted open houses and property tours, resulting in an elevated occupancy rate of 8% during a six-week period.
  • Prepared weekly and monthly management reports, budgets, and forecasts for tenants and senior management on the financial performance of the property, including accounts payable and tenant accounts receivable, in line with the approved budget.

Property Manager-Asset Management Member

JMG Realty, Inc.
02.2009 - 02.2012
  • Recruited to lead as main point of contact for 116 units properties by advertising and filling vacancies, employing strategic plans to achieve tenancy goals, developing marketing collateral, and managing websites advertising property availability.
  • Served as a valuable transitional and asset team member for multimillion-dollar purchases to complete audits and due diligence for prospective assets and ensure the optimum NOI accomplishment each month.
  • Boosted occupancy and satisfaction from 58.9% occupied to 96.0% within 4 months by generating engaging marketing materials, using online listing platforms, providing competitive rental rates, and offering attractive amenities and services to residents.
  • Created detailed and accurate weekly and monthly management reports to provide insight into property performance and highlighted areas for improvement.
  • Developed and maintained budgets and financial forecasts to accurately project revenue and expenses, allowing for proactive financial planning and decision-making.

Education

Bachelor of Science - Business Management Coursework

The University of Phoenix
Phoenix, AZ

Skills

  • Yardi
  • Power BI
  • Salesforce CRM
  • Excel
  • MRI
  • Onesite
  • AMSI
  • Yield Star
  • LexisNexis
  • AF Master
  • AppFolio
  • Rent Manager
  • House Canary

Certification

  • Licensed REALTOR/Broker, Atlanta, GA | (2013)
  • CAM Designation-NAA
  • CPM Candidate-IREI

CORE COMPETENCIES


  • Property & Asset Management
  • Occupancy & Revenue Optimization
  • Budgeting, Forecasting & Financial Reporting
  • Capital Improvements & Renovations
  • Vendor Contract Negotiation & Management
  • Operational Process Optimization
  • Resident Relations & Retention
  • Team Building, Leadership & Training
  • Due Diligence & Property Acquisitions
  • Single-Family Build-to-Rent Operations
  • Multifamily Lease-up & Stabilization
  • Risk Management & Compliance
  • New Development/New Construction
  • Corporate Real Estate
  • Tax Credit/ Affordable Housing
  • Decreasing Resident Turnover
  • Maintained High Occupancy
  • Lease Negotiation
  • Strategic Market Development
  • Portfolio Strategy & Growth
  • Budgeting & Financial Analysis
  • Process Improvement & Efficiency


Accomplishments

  • Maintained 95% or higher occupancy rate for entire length of employment.
  • Increased occupancy rates from 58% to 96% in 4 months.
  • Oversaw multiple residential family properties totaling over 9,000 individual units.
  • Achieved 48-hr application processing time by introducing PLAID for application processing tasks.
  • Attained 120% of yearly leasing objective during economic downturns, remotely.

Affiliations

  • NAA-National Apartment Association
  • IREI-International Real Estate Institute

Timeline

AVP, Property Operations

Hudson Homes
09.2023 - Current

Director of Lease Operations

Amherst
03.2023 - 09.2023

Regional Leasing & Marketing Manager

Excalibur Homes
08.2021 - 11.2022

Sr. Regional Lease Manager

First Key Homes
06.2019 - 12.2020

Licensed Real Estate Agent

Invitation Homes
12.2015 - 05.2019

Floating Property Manager

Stonemark Management
11.2013 - 12.2015

Property Manager-Asset Management Member

JMG Realty, Inc.
02.2009 - 02.2012

Bachelor of Science - Business Management Coursework

The University of Phoenix

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Aja Brewer