Aja Cartha
Sumter,SC
Summary
Dedicated Residential Care Professional experienced in enhancing resident satisfaction through personalized support. Fostered trust with families and developed strong interpersonal skills, focusing on well-being and development of residents. Managed challenging situations with empathy and maintained confidentiality, demonstrating reliability and strong organizational capabilities.
Overview
1
1
year of post-secondary education
6
6
years of professional experience
Work History
Direct Support Professional
Shore Care of Delaware
Dover, DE
02.2025 - 08.2026
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Assisted individuals with daily living activities and personal care.
- Supported clients in developing social skills and community integration.
- Administered medications according to established care plans.
- Managed medication administration and ensured compliance with health guidelines.
- Documented client progress and maintained accurate records for care plans.
- Collaborated with healthcare teams to coordinate client services effectively.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Advocated for client needs and preferences in various settings and situations.
- Accompanied individuals on outings to promote independence and integration into the community.
Residential Staff
The Shepherd Place
Dover, DE
02.2022 - 09.2025
- Administered prescribed medications to ensure compliance with established guidelines, supporting resident health and well-being.
- Ensured medication compliance by administering prescribed medications in accordance with established guidelines.
- Upheld resident privacy by maintaining confidentiality in all interactions involving sensitive information.
- Conducted orientation sessions for new residents to clarify expectations, house rules, safety measures, and available resources, facilitating smoother transitions.
- Provided orientation sessions for new residents outlining expectations, house rules, safety measures, as well as available resources.
Direct Care Worker
Amazing Home Care Agency
12.2021 - 02.2025
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Employed de-escalation strategies to effectively manage challenging behaviors, fostering a safe and supportive environment.
- Applied techniques in wound care and dressing changes for patients with varying medical needs.
- Operated medical equipment, including blood pressure monitors and glucometers, to track patient vitals.
- Assisted clients with daily living needs, enhancing self-esteem and promoting overall wellness.
- Trained in using patient care software to document care plans and progress notes.
- Prioritized patient safety and maintained confidentiality in compliance with HIPAA, ensuring trust and security in care.
Parent Advocate
Ittleson Residential Treatment Facility
01.2021 - 03.2021
- Cultivated relationships with parents through consistent communication, enhancing trust and collaboration between families and schools.
- Provided one-on-one guidance to parents during difficult times, offering emotional support and practical advice for resolving conflicts with schools.
- Partnered with other Parent Advocates to exchange best practices and devise strategies for common challenges faced by families in the school system.
- Collaborated with other Parent Advocates to share best practices and develop strategies for addressing common challenges faced by families within the school system.
Education
Graduate Certificate - Medical Assistant/ Medical Office Procedure
Mandl School of Allied Health
New York, NY 04.2005 - 04.2006
Skills
- Medication administration
- Care documentation
- Record maintenance
- Privacy management
- Adherence to confidentiality
- De-escalation skills
- Personal care support
- Customer service
- Time management
- Multitasking
- Computer literacy
- Data entry software
- Communication skills
- Effective communication
- Organizational skills
- Safety protocols
- Client evaluation
- Collaborative teamwork
- Advocacy skills
- Empathy skills
References
Furnished upon request
Volunteer work
Furnished upon request
Timeline
Direct Support Professional
Shore Care of Delaware
02.2025 - 08.2026
Residential Staff
The Shepherd Place
02.2022 - 09.2025
Direct Care Worker
Amazing Home Care Agency
12.2021 - 02.2025
Parent Advocate
Ittleson Residential Treatment Facility
01.2021 - 03.2021
Graduate Certificate - Medical Assistant/ Medical Office Procedure
Mandl School of Allied Health
04.2005 - 04.2006