Summary
Overview
Work History
Education
Skills
Timeline
Generic

AJA CURRINGTON

Mesquite

Summary

Dynamic Resident Assistant with over 3 years of experience in residential living and customer service, adept at fostering inclusive communities and enhancing student life through comprehensive event planning and program development. Skilled in conflict resolution and customer service, demonstrating a proven track record of improving residential satisfaction and student engagement. Eager to apply a strong foundation in community building and support services to contribute to a vibrant and supportive environment.

Overview

4
4
years of professional experience

Work History

Resident Assistant

Residential Living and Learning
08.2022 - 05.2025
  • Managed a college residence hall of diverse undergraduate students.
  • Maintained bulletin boards and fliers with useful information.
  • Counseled students on various personal academic issues.
  • Organize and facilitate community-building events and activities to promote a positive and inclusive residential living environment.
  • Develop and implement programs to support students' personal and professional development goals, such as workshops on time management, stress relief, and career readiness, to enhance the overall residential living experience.
  • Collaborate with academic advisors to integrate academic support programs with residential living initiatives, enhancing the overall student experience and success within the residential community.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.

Desk Assistant

Residential Living and Learning
08.2021 - 05.2022
  • I provided exceptional customer service to many individuals on a daily basis.
  • I kept key inventory for a college residence hall.
  • I managed checking items in and out at a college front desk.
  • Greeted guests in with friendliness and professionalism.
  • I submitted maintenance requests, incident reports, and conducted room transfers.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • I was the first line of contact for residents coming into the residence hall directing and assisting with their needs.

Customer Service Representative

Walgreens
01.2021 - 04.2021
  • Maintained a positive environment.
  • Worked alongside coworkers to efficiently maneuver long lines.
  • Worked the register.
  • Restocked.
  • Provided good customer service.
  • Utilize strong problem-solving skills to address customer inquiries, resolve issues, and provide personalized solutions to enhance overall customer satisfaction and loyalty.
  • Implement creative strategies to engage customers and promote loyalty programs at Walgreens.

Education

Psychology, Counseling

Texas A & M University-Commerce
Commerce, Texas
05.2025

Skills

  • Customer Service
  • Conflict Resolution
  • Report Writing
  • Event Planning
  • Program Development
  • Inventory Management
  • Student leadership
  • Data confidentiality
  • Conflict de-escalation
  • Program development
  • Coaching and mentoring

Timeline

Resident Assistant

Residential Living and Learning
08.2022 - 05.2025

Desk Assistant

Residential Living and Learning
08.2021 - 05.2022

Customer Service Representative

Walgreens
01.2021 - 04.2021

Psychology, Counseling

Texas A & M University-Commerce

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