Aja Hall
Apex,NC
Summary
Dedicated and compassionate Licensed Practical Nurse with extensive experience in pediatric primary care, nursing home/rehab floor nursing, pediatric/adolescent/adult psychiatry, vaccine management & administration, referrals, care coordination, and medical procedures. Meticulous regard for detail and accuracy with strong follow-through. Maintains composure and makes accurate decisions in fast-paced, unpredictable and stressful environments. History of interfacing seamlessly with doctors, specialized support services, patients and families.
Overview
7
7
years of professional experience
Work History
Cell Staff Agency Nurse
Murdoch Developmental Center
Butner, NC
08.2023 - Current
- Instruct patients and their families in proper treatment.
- Help individuals and groups take steps to improve or maintain health.
- Assess and record symptoms and/or reactions and progress in patients.
- Administer patient medications/injections/enemas as prescribed by the treating physician.
- Assist in rehabilitation in accordance with the physician's established plan of treatment.
- Provide bedside care. Administer medications and document therapeutic effects
- Take vital signs (temperature, blood pressure, pulse and respiration)
- Assist with resident comfort
- Insert catheters
- Draw blood and send to lab in a timely manner
- Collect samples and monitor catheters
- Provide wound care
- Medication reconciliation
- Thorough documentation
Psych Nurse (Peds/adolescent/adult)
Veritas Collaborative
Durham, NC
10.2022 - 06.2023
- Promote the mission, vision, and values of the organization
- Supervising Medical assistants (MA), Certified Nursing Assistants (CNA’s)
- Administering medications and other somatic treatments
- Consulting with other clinicians on treatment team in the care of patients
- Crafts nursing portion of the patient’s treatment plan
- Operating medical equipment needed in the care of patients
- Obtaining, assessing and documenting vitals, blind weights, labs with results
- Obtains EKG’s as ordered
- Placement and verification of NG tubes
- Administer tube feeds as ordered
- Drawing labs and assist with transit to Lab Facility
- Communicate with all providers assigned to patient regarding changes in care and medical concerns as they arrive
- Thorough documentation of all medications and treatments
LPN Agency Floor Nurse:
Connect RN, ShiftKey, ShiftMed & Kare Hero
, NC
05.2021 - Current
- Administered individualized nursing care, applying simple and complex techniques and processes specific to needs of patient.
- Reported patient assessment findings and physical and psychosocial responses to nursing intervention for progress towards care goals.
- Assessed patients by observing symptoms and collecting history and physical information to report to treatment team.
- Implemented range of equipment, medicines and life-saving modalities to achieve expected outcomes.
- Reviewed critical pathway and multidisciplinary plan of care to execute prescribed interventions.
- Discussed disease process, risk factors and ways to alleviate complications to facilitate recovery upon discharge.
- Collected and documented vital signs to track current patient conditions.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Answered patient and family questions to educate on optimal treatment procedures.
- Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
- Cared for patients' acute and chronic wounds by changing dressings and applying medicated compounds.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Observed strict confidentiality and safeguarded all patient-related information.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
- Worked with registered nurses to deliver comprehensive, high-quality care to patients.
- Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
- Inserted, cared for and removed patients' catheters and monitored fluid output.
- Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
- Monitored infection control procedures to verify facility-wide health and safety.
- Assisted physicians with examinations and patient scans during diagnostic processes.
- Assisted with patients' nutritional needs by setting up self-feeding assistance or directly feeding individuals with severely limited mobility.
- Evaluated patient care procedural changes for effectiveness and made necessary adjustments.
- Managed patients' hygiene with comprehensive care for toileting, bathing and grooming needs.
- Directed implementation of improved patient care and documentation methods and procedures to achieve quality objectives.
- Prevented drug interactions and contributed to correct diagnosis by recording patient health information, monitoring vitals and updating patient files.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Kept EHR updated with patients' vital statistics, tracking metrics and observations about behaviors or responses.
- Collected biological samples for routine laboratory testing to assist diagnostic processes.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals when necessary.
- Managed intravenous medication to stabilize patient heart and blood pressure.
- Used sterile techniques to prepare patients for procedures.
- Triaged patients by phone and provided general assistance for basic and advanced needs.
- Sterilized equipment and supplies using germicides and autoclaves to protect patients and staff from infection.
LPN Floor Nurse; Referrals & Care Coordinator
Western Wake Pediatrics
Cary, NC
05.2019 - 07.2022
- Nurse visits prn- administering vaccines, blood draws for lab send-outs, inserting pediatric catheters, etc.
- Adding vaccines to NCIR and printing stamped reports for patients/parents prn
- Execute great time management while completing new incoming referrals and other tasks/requests as needed
- Checking email, phone voicemails and patient portals hourly for referral and other requests from parents while responding accordingly
- Sending telephone encounters to providers as necessary for approval of referrals, medications, and other requests from patients/specialists
- Speaking to parents about their referral options, giving recommendations on facilities their insurances will be accepted by, etc.
- Emailing & mailing referrals and other documents to parents and specialists as requested within the limits of HIPPA
- Keeping our system updated by always confirming and adding new telephone numbers, fax numbers, addresses, and current insurances accepted for specialists we refer to
- Access to Wake Med, Duke, UNC Care Link- retrieving emergency room/urgent care reports along with newborn discharge reports from UNC/Duke/Wake Med Care Links then scanning into chart, assigning document to appropriate provider and giving a copy to their nurse before the patient arrives
- Access to NCIR & NC Tracks- updating patient demographic information, adding vaccines, and printing/mailing/emailing docs. to parents and other PCP's/specialist offices.
- Place referral requests on UNC/Duke/Wake Med through Care Link directly in patient’s chart
- Fill out specialist referral forms (i.e. Wake Med, Carolina Center for ABA & Autism Treatment, Carolina Developmental Pediatrics, Carolina Counseling Services, CDSA, TEACCH, CIDD, Raleigh Neurology, etc.) by hand, getting signature from provider, and scanning into chart before faxing with referral notes
- Gather and attach all labs, DI, office notes, and specialty notes and fax referral to specialist(s)
- Call UNC/Duke/Wake Med to register patient over the phone for STAT & Urgent referrals followed by scheduling the soonest available appointments. Parents are then called and informed of patients apt. time and date
- Calling specialists and obtaining their POC's (provider on call) direct telephone/contact# for peer-to-peer conversations needed with our providers about STAT referral sent if there is no availability to meet the timeframe
- Calling parents after every faxed/emailed/mailed referral to make them aware of referral's status, location and contact information to call for an appointment
- **Case Management: Following up on referrals that have not yet been fulfilled via phone calls, portal messages, emails, and letters sent to parents who are then advised to call the specialist for an appointment or the option to call me with any requests to change or cancel the referral.
- Collaborating with both CCNC (Community Care of NC) & NCCARE360. Sending referrals for patients who may have socioeconomic factors affecting their ability to maintain appropriate health care
- Attending webinars to stay current on NC Medicaid Managed Care, CCNC, & NCCARE360
- Making and receiving phone calls from parents to assist with selecting one of the NC Medicaid Managed Care policy options before the deadline (HealthyBlue, Wellcare, UnitedHealthcare Community Plan, AmeriHealth Caritas, Carolina Complete Health, EBCI Tribal Option)
- Access to Evicore to gain authorization for MRI and Ultrasound orders for all Medicaid patients
- For private insurance, call insurance and/or go online to start a claim to gain authorization for DI order (All MRI, CT scans, Ultrasound and PET scans)
- Obtaining Tricare Authorization on Humana online for referral specialists for our Tricare patients.
- Calling Tricare and faxing supporting documentation to Tricare Referral Team for pending or declined Tricare authorizations
- Requesting more visits on previously approved Tricare Authorizations or starting a new claim on Tricare Humana to the same facility for continuity of care after auth has expired or after the last authorized visit has been completed
- Working together with our triage nurses about patient labs/DI orders, referral forms, parental requests, etc
- Call and speak with radiologist facilities (Wake /UNC Radiology, Wake Med Radiology, Raleigh Radiology, etc.) for unsent imaging reports/ updates on cancellations, no-shows, or rescheduled imaging
- Speak with specialists/reps who come by the office to briefly discuss the services they provide, the insurance they accept, and their referral methods. Then inform my supervisor if they would like to set up a luncheon with our office
- Work with healthcare team, including social workers, physical therapists and speech therapists, to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
LPN- Floor Nurse
Cary/Apex/FV Pediatrics (Umbrella Company)
Apex, NC
10.2017 - 04.2019
- **Vaccine Coordinator**
- Label and unbox/store all incoming vaccines into appropriate storage area (STATE/PRIVATE refrigerator/freezer)
- Review and sign vaccine inventory documents upon arrival of new vaccines making sure all vaccine orders are accounted for
- Ensure vaccines are temperature appropriate upon receipt of new vaccination inventory- immediately report out of temperature-range vaccines to management
- Document all incoming vaccine lots into EHR/NCIR and reserve lots not currently in use
- Make vaccine lots available as needed in both EHR and NCIR
- Perform and document routine temperature-range safety checks
- Prepare patient rooms for visit
- Enter in new patient information and create NCIR pages for new patients
- Closely monitor the physician’s scheduled appointments
- Room patients quickly and efficiently to keep physicians on time
- Help fellow nurses as needed to keep physicians on time
- Review immunization and recognize the need for routine and/or catch-up vaccines
- Obtain appropriate vital signs for each visit
- Obtain patient history
- Document and chart height, weight, and BMI for all PE and Med Check patients
- Performs and documents procedures including blood draws, pulse oximetry readings, catheterizations, hearing and vision screens, nebulizer treatments, etc. as ordered by physician
- Performs lab testing including urinalysis, urine hcg, mono, strep, flu, urine and throat cultures, lead, cholesterol, glucose, cbc's, etc. as ordered by physician
- Prepares specimens and requisitions for tests to be performed at outside labs
- Monitor and track outstanding labs
- Import lab results and other specified forms into EHR
- Educates parents regarding immunizations (VIS book)
- Administer injections and immunizations
- Accurately enters immunization data into NCIR
- Administer nebulizer treatments
- Assists with room cleaning and stocking throughout the day
- Speaks to all families who call with patient concerns using telephone triage protocols and documents in EHR “phone notes”
- Triage and schedule sick calls per triage protocol
- Process prescription renewals (obtain updates on condition-relevant patient progress and sees that appropriate follow-up appointment is scheduled)
- Fills out camp/sport/college forms for review of providers
- Makes forms and documents available on portal as needed
- Respond to patient portal messages
- QC lab testing as needed
- Follow Allen HIPAA, CLIA, and OSHA regulations
- Open clinical lab and perform all necessary checks on designated days. Close lab and perform all necessary checks on designated evenings.
- Train new employees prn
Education
LPN Diploma - LPN
ECPI University, Raleigh, NC
Raleigh, NC06.2017
High School Diploma -
Cary High School- 3.9 GPA
Cary, NC06.2008
Some College (No Degree) - Pre-Medicine
Florida Agricultural & Mechanical University
Tallahassee, FLSkills
- Pediatric Primary Care Floor Nursing
- LTC Nursing Home/Rehabilitation Floor Nurse
- Pediatric/adolescent/adult Psychiatry
- Triage
- Passing Medications
- Referrals and Care Coordination
- Case Management (Private & Medicaid)
- Prior Authorizations (Private & Medicaid)
- Multi-tasking and prioritization
- Healthcare platforms
- Samples collection
- Patient triaging
- Tracking symptoms
- Assisting physicians
- Staff direction and task delegation
- Educating families
- Psychotropic medication knowledge
- Rehabilitation techniques
- Counting & administration of narcotics
- Thorough documentation
- Regulatory requirements
- Caring for wounds
- First Aid
- BLS- CPR & AED (American Heart Association)
- CPI
- Multi-team medical collaboration
Additional Information
Active LPN License: valid through 03/31/2025 (License # 85906).
Current BLS Certificate: Issued 01/2023. Expires 01/2025.
Negative TB Test: Placed on 07/26/2023. Negative read on 07/28/2023.
CPI: Issued 12/15/2022.
Timeline
Cell Staff Agency Nurse
Murdoch Developmental Center
08.2023 - Current
Psych Nurse (Peds/adolescent/adult)
Veritas Collaborative
10.2022 - 06.2023
LPN Agency Floor Nurse:
Connect RN, ShiftKey, ShiftMed & Kare Hero
05.2021 - Current
LPN Floor Nurse; Referrals & Care Coordinator
Western Wake Pediatrics
05.2019 - 07.2022
LPN- Floor Nurse
Cary/Apex/FV Pediatrics (Umbrella Company)
10.2017 - 04.2019
LPN Diploma - LPN
ECPI University, Raleigh, NC
High School Diploma -
Cary High School- 3.9 GPA
Some College (No Degree) - Pre-Medicine
Florida Agricultural & Mechanical University
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