Aja Hunter
Detroit,MI
Summary
Training professional with extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Industrial Sales Representative
Mayer Alloys
12.2023 - Current
- Conducted comprehensive market research to identify emerging trends and opportunities within the industrial sector.
- Cultivated a strong professional network that led to valuable referrals and partnerships for the business.
- Boosted customer retention rates through timely follow-ups after-sales support efforts.
- Generated new leads through cold calling, networking events, and trade shows for enhanced revenue growth.
- Provided exceptional customer service, addressing client concerns promptly and ensuring complete satisfaction with product offerings.
Business Development Rep
MSC Industrial Supply
07.2016 - 12.2023
- Increased client base by identifying potential customers and initiating strategic outreach.
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
- Implemented CRM systems to streamline sales processes, enhancing team efficiency and productivity.
- Served as a trusted mentor to countless employees, guiding them through challenging transitions into their respective roles within the organization.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Signing Agent Coordinator
Title Source
04.2016 - 06.2016
- Developed expertise in various types of loans, including conventional, FHA, VA, and reverse mortgages.
- Enhanced communication channels between borrowers, lenders and title agents facilitating smooth transactions without delays.
- Safeguarded sensitive client information by maintaining strict confidentiality protocols at all times.
- Provided mobile notary services to accommodate a diverse range of client needs and locations.
Home Furnishings Consultant
Art Van Furniture
03.2015 - 03.2016
- Updated customers on scheduled deliveries of furniture to homes.
- Researched furniture materials and suggested pieces to clients based on budget and want.
- Followed up with clients after installation and delivery to gauge customer satisfaction.
- Communicated with clients to find and design layout best suited for client needs and location.
- Assisted clients in selecting appropriate furniture, fabrics, and color schemes for their homes, ensuring a cohesive design aesthetic.
Underwriter/Team Lead
Rivo Holdings
04.2012 - 09.2013
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
- Made approval and denial recommendations by determining accurate risk levels.
- Analyzed team performance and identified opportunities for additional training.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
Administrative Assistant/Personal Assistant
An Individual Family
04.2009 - 01.2010
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Used discretion when handling confidential information.
Manager
Kurios Boutique
01.2009 - 06.2009
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Personal Banker
JP Morgan Chase Bank, N.A.
05.2006 - 11.2007
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
Leasing Consultant
McKinley Properties
04.2005 - 09.2005
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
Education
High School Diploma -
Pioneer High School
Ann Arbor, MI06.2001
Skills
- Lead Qualification
- Objection handling
- CRM Management
- Leads Prospecting
- Relationship Development
- Interpersonal Communication
- Creative Problem-Solving
- New Hire Training
- Planning and coordination
- Public Speaking
Qualifications Summary
Experienced Sales Professional with a proven track record of driving revenue growth through effective sales strategies and exceptional customer service. Strong written and verbal communication skills enable successful negotiation and relationship-building. Adept at leading high-performing teams to exceed goals and foster a culture of success.
Timeline
Industrial Sales Representative
Mayer Alloys
12.2023 - Current
Business Development Rep
MSC Industrial Supply
07.2016 - 12.2023
Signing Agent Coordinator
Title Source
04.2016 - 06.2016
Home Furnishings Consultant
Art Van Furniture
03.2015 - 03.2016
Underwriter/Team Lead
Rivo Holdings
04.2012 - 09.2013
Administrative Assistant/Personal Assistant
An Individual Family
04.2009 - 01.2010
Manager
Kurios Boutique
01.2009 - 06.2009
Personal Banker
JP Morgan Chase Bank, N.A.
05.2006 - 11.2007
Leasing Consultant
McKinley Properties
04.2005 - 09.2005
High School Diploma -
Pioneer High School