Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aja Jenkins

Orlando

Summary

Detailed-oriented and organized with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Property Manager

Maitland Oaks/Forest Edge
08.2023 - 08.2024
  • Maintain 2 property apartment complexes of 100 units for one property and 50 units for the second property.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Built and maintained a thriving community that catered for resident service needs and expectations. 95% score in a yearly satisfaction survey.
  • Motivated, engaged and coached a team of 10 specialists to effectively market, lease and operate at levels.
  • Scheduled and supervised both maintenance and caretaking daily operations and projects including renewal and vacant inspections while ensuring inventory expectations are met.
  • Managed the physical and financial performance of the property in accordance with the established budget. Reduced budget expenses by 10% over 2 quarters.
  • Analysed and delivered accurate financial and operational performance reports. Decreased errors by 20%.
  • Key achievements:
  • Introduced inventory tracking system on site to ensure accountability. Achieved 99.9% accuracy on monthly audits becoming #1 in the company for 10 consecutive months.
  • Pitched developer on short-term tenancy trial. Responsibilities expanded to overseeing 8 properties.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Communicated effectively with owners, residents, and on-site associates.
  • Kept properties in compliance with local, state, and federal regulations.

Property Manager

White Bridge Realty
01.2020 - 06.2024
  • Coordinated all property management, maintenance, development and construction activities associated with the daily operations of Multiple properties as many as 148 homes and units; to ensure increased revenue and general performance is in line with company policies and standards.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Collected and maintained careful records of rental payments and payment dates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Prepared and completed all daily paperwork for leasing, maintenance operations and all accounting including accounts payable, receivable and payroll.
  • Reported property income, billed monthly charges and utilities while collecting and maintaining zero delinquency.
  • Converted all handwritten reports, paperwork and record keeping into appropriate computer-based MS applications.
  • Developed and maintain strong relationships with property owners, tenants, vendors, and contractors.
  • Responded in a timely manner to tenants’ needs to meet lease obligations.
  • Support management by preparing regular ownership reports, budgets and other reports as assigned.
  • Managed all administrative tasks, including work orders, service requests, rent and expense payments, property maintenance, and vendor compliance requirements.
  • Key achievement:
  • Increased overall monthly NOI by more than 10% and increased physical occupancy by 30% maintaining a 98% average.

Education

Master of Real Estate Development - Real Estate

Florida Real Estate Learning
Orlando, FL

Skills

  • Contract Negotiation
  • Accounts Payable
  • Yardi
  • Property Management
  • Office Management
  • Section 8
  • Fair Housing Regulations
  • LIHTC
  • Accounting
  • Property Leasing
  • Payroll
  • Debt control
  • Tenant relations

Certification

Driver's License

Timeline

Property Manager

Maitland Oaks/Forest Edge
08.2023 - 08.2024

Property Manager

White Bridge Realty
01.2020 - 06.2024

Master of Real Estate Development - Real Estate

Florida Real Estate Learning

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