Aja Johnson

• Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing. Ensure all rooms are cared for and inspected according to standards. Protect equipment and make sure there are no inadequacies. Notify superiors about any damage, deficits and disturbances. Dealing with reasonable complaints/requests with professionalism and patience. Check stocking levels of all consumables and replace them when appropriate. Adhere strictly to rules regarding health and safety and be aware of any company-related practices

• Provide great customer service by being professional, friendly, and approachable to guests and team members. Manage daily operations by taking charge of what happens during my shift, making sure everything runs smoothly. Keeping things clean and presentable by checking public areas, offices, back rooms, and the casino to ensure everything is spotless and up to standards. Handle scheduling and staffing by creating effective schedules and manage staff hours efficiently to meet operational needs. Staying organized under pressure by keeping things on track even when it's busy or stressful, while paying attention to small details. Leading and supporting my team by training and guiding my team, providing constructive feedback, and be a strong, motivating leader

Consistently offer professional, friendly, and engaging service.

Responsible for overseeing daily operations associated with the assigned shift.

Conduct frequent inspections of all public areas, offices, patient rooms, and operating rooms in order to maintain a high standard of cleanliness. Working knowledge and understanding of scheduling and labor management.

Organizational skills to function effectively under time constraints, attention to detail, effective training, coaching, and strong leadership qualities.